Child Support Services Technician I

Montrose County Sheriff's Office; Montrose (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

The Montrose County Sheriff's Office seeks a Child Support Technician I to provide first-level customer service for applicants and clients.

This position involves managing client cases, performing research with computer systems, and ensuring compliance with federal and state regulations.

Candidates must have a high school diploma and at least one year of customer service experience, with strong communication skills to assist clients effectively.

Qualifications

• A minimum of one year of customer service experience required.
• Ability to communicate effectively, both verbally and in writing.
• Basic knowledge of Child Support Services Program preferred.

Responsibilities

• Provides first-level customer service to clients.
• Maintains assigned case load and documentation.
• Researches client records to determine next actions.

Skills

Customer service experience

Knowledge of Child Support rules

Communication skills

Organizational skills

Education

High School graduate or equivalent

Tools

Colorado Automated Child Support Enforcement System (ACSES)

Office technology skills

Job description

The Montrose County Sheriff's Office seeks a Child Support Technician I to provide first-level customer service for applicants and clients.

This position involves managing client cases, performing research with computer systems, and ensuring compliance with federal and state regulations.

Candidates must have a high school diploma and at least one year of customer service experience, with strong communication skills to assist clients effectively.