Child Support Case Specialist I

Douglas County, CO; Englewood (CO); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Douglas County, CO is seeking an entry-level Child Support Specialist I in Lone Tree, CO to support intake, establishment, modification and enforcement of court orders within the Child Support Unit.

The role involves learning state and county systems, assisting clients with applications, and coordinating with county attorneys. A high school diploma or GED and 2 years of public-facing work are preferred; certifications may be required within the year.

Qualifications

• High School Diploma or GED required.
• Two years of public-facing work experience preferred.
• Combination of experience and education may be considered.

Responsibilities

• Intake: review applications, gather information, create case files.
• Establishment: assist in setting hearings and notifying parties.
• Modification: assess requests and collect relevant financial information.
• Enforcement: communicate case updates and track actions.
• Bookkeeper: manage basic ledgers and payments in the system.
• Legal: assist with routine administrative and legal duties.
• Other Duties: participate in training and cover caseloads as needed.

Skills

Public-facing experience

Data entry

Customer service

Education

High School Diploma or GED

Two years public-facing experience

Job description

Douglas County, CO is seeking an entry-level Child Support Specialist I in Lone Tree, CO to support intake, establishment, modification and enforcement of court orders within the Child Support Unit.

The role involves learning state and county systems, assisting clients with applications, and coordinating with county attorneys. A high school diploma or GED and 2 years of public-facing work are preferred; certifications may be required within the year.