Entry-Level Child Support Specialist

City of Santa Fe Springs; Merced (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Merced County is seeking a Child Support Specialist I to manage a caseload, interview parents, and locate assets to establish and enforce support obligations. You will prepare case documents, respond to inquiries, and work under supervision toward advancing to the II level as performance aligns with county guidelines.

The role requires knowledge of state and federal child support laws, interviewing skills, and the ability to handle confidential information while coordinating with courts and

Qualifications

• Two (2) years of full-time clerical experience with public interaction.
• Or one year in debt collections with interview duties.
• Or one year in Child Support Assistant I/Office Assistant II within Child Support.
• Or completion of 60 semester or 90 quarter units of college. Educational combos allowed.

Responsibilities

• Manages a general caseload of child support actions and collections.
• Coordinates interviews with custodial and non-custodial parents, employers, and attorneys.
• Develops and analyzes information to establish paternity.
• Uses methods to locate assets, income and liabilities for support amounts.
• Evaluates income/expense data to determine obligations under guidelines.
• Responds to inquiries and explains child support laws and policies.

Skills

Civil and criminal law

Locate non-custodial parents

Paternity establishment

Interviewing techniques

DNA collection

Legal document processing

Confidentiality

Case management systems

Job description

Merced County is seeking a Child Support Specialist I to manage a caseload, interview parents, and locate assets to establish and enforce support obligations. You will prepare case documents, respond to inquiries, and work under supervision toward advancing to the II level as performance aligns with county guidelines.

The role requires knowledge of state and federal child support laws, interviewing skills, and the ability to handle confidential information while coordinating with courts and