Child Support Services Intergovernmental Registration Specialist / 61012382

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, Dental, Vision

Vacation leave

Sick leave

Paid holidays

Parental Leave

Job summary

South Carolina Department of Social Services is seeking an Intergovernmental Registration Specialist to review and process UIFSA petitions for child support enforcement, ensuring accuracy and proper documentation. The role uses PACSS for case activity and requires safeguarding sensitive information.

Candidates must have a High School Diploma (or higher) with relevant clerical/administrative experience; Associate/ Bachelor’s degrees broaden eligibility.

Qualifications

• High School Diploma and four (4) years of clerical, administrative, social work, correctional, business administration, or general business experience.
• An Associate Degree and two (2) years of clerical, administrative, social work, correctional, business administration, or general business experience.
• A Bachelor's Degree may be substituted for the required related experience.

Responsibilities

• Review, analyze, and process incoming UIFSA petitions for enforcement of child support orders.
• Ensure data accuracy and document completeness for intergovernmental petitions.
• Utilize PACSS to document case activity and resolve discrepancies with initiating jurisdictions.
• Protect PII and safeguard agency networks and data in day-to-day tasks.
• Provide timely internal and external customer service, within 48 hours.
• Perform shelter duty and other emergency services as directed.

Education

High School Diploma

Associate Degree

Bachelor's Degree substitution

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The CSS Intergovernmental Registration Specialist is responsible for reviewing, analyzing, and processing incoming intergovernmental petitions received by South Carolina under the Uniform Interstate Family Support Act (UIFSA), and is responsible for providing general child support services to clients as required or needed.
• Review all incoming intergovernmental child support petitions received under UIFSA requesting enforcement of existing child support orders for accuracy, data consistency throughout, and ensures petition meets all established document requirements.
• Utilize the Palmetto Automated Child Support System (PACSS) to complete accurate documentation related to all case activities.
• Address all discrepancies or inconsistencies noted on the incoming UIFSA petitions requesting enforcement directly with the initiating jurisdictions by mail, email, fax, or the CSENet function within the PACSS system.
• Interpret Federal regulations, interpret Child Support Services Division policies and procedures to ensure timely processing of cases.
• Provide internal and external customer service (e.g.; respond to emails, phone calls, facsimiles, etc.) within 48 hours.
• Ensure personally identifying information (PII) is properly used, accessed, gathered, shared, and disposed; protect agency networks and applications by safeguarding system, equipment, and data.
• Perform Red Cross shelter duty or other emergency shelter duty/services as directed. Performs related duties as required.

A High School Diploma and four (4) years of clerical, administrative, social work, correctional, business administration, or general business experience.

An Associate Degree and two (2) years of clerical, administrative, social work, correctional, business administration, or general business experience.

A Bachelor's Degree may be substituted for the required related experience.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Support Services / Richland County