UIFSA Intergovernmental Child Support Specialist

State of South Carolina; Columbia (SC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

Vacation leave (15 days)

Sick leave (15 days)

13 paid holidays

Parental leave

State retirement plan

Deferred compensation

Job summary

South Carolina Department of Social Services seeks an Intergovernmental Registration Specialist to review UIFSA petitions and provide essential child support services. You will process petitions for enforcement, ensure data accuracy, and use PACSS for case documentation.

Strong communication with issuing jurisdictions is essential. You will handle sensitive PII, interpret federal regulations and DSS policies, and maintain timely responses to inquiries within 48 hours.

Qualifications

• High school diploma or equivalent required; associate degree may substitute.
• Experience in clerical, administrative, or business roles preferred.
• Ability to handle sensitive information and customer inquiries professionally.

Responsibilities

• Review, analyze, and process UIFSA petitions and provide child support services.
• Verify petitions for accuracy and data consistency; ensure document requirements are met.
• Use PACSS to document case activities and communicate with issuing jurisdictions.
• Address discrepancies with sending jurisdictions via mail, email, or CSENet in PACSS.
• Interpret federal regulations and agency policies to process cases promptly.
• Provide internal and external customer service within 48 hours.
• Protect PII and safeguard agency networks, data, and equipment.
• Perform emergency shelter duties as directed.

Skills

Clerical experience

Administrative skills

General business experience

Education

High School Diploma

Associate Degree

Bachelor's Degree

Job description

South Carolina Department of Social Services seeks an Intergovernmental Registration Specialist to review UIFSA petitions and provide essential child support services. You will process petitions for enforcement, ensure data accuracy, and use PACSS for case documentation.

Strong communication with issuing jurisdictions is essential. You will handle sensitive PII, interpret federal regulations and DSS policies, and maintain timely responses to inquiries within 48 hours.