Child Support Services Agent II – Impact Lives

Georgia Department of Revenue; Lawrenceville (GA); Hybrid; USD 42,000 - 45,000; Full time

Benefits offered by this job

401(k) plan

457 plan

Paid holidays

Vacation leave

Sick leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee discounts

Telework

Job summary

The Georgia Department of Human Services (DHS) seeks a Child Support Services Agent 2 in Lawrenceville, GA. You will work within the DCSS to establish paternity, set and enforce child support orders, and collect payments while promoting parental accountability.

Responsibilities include communicating with clients by phone and email, managing a caseload, and collaborating with supervisors to ensure timely and accurate processing. A high school diploma or GED and relevant experience are required.

Qualifications

• High school diploma/GED required.
• Two years of direct job-related experience required.
• Alternative path: one year at lower level or equivalent may qualify.

Responsibilities

• Establishes child support obligations and ensures that such obligations are met.
• Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support obligations are met.
• Performs other professional responsibilities as assigned by supervisor.

Education

High school diploma/GED

Two years direct job-related experience

Job description

The Georgia Department of Human Services (DHS) seeks a Child Support Services Agent 2 in Lawrenceville, GA. You will work within the DCSS to establish paternity, set and enforce child support orders, and collect payments while promoting parental accountability.

Responsibilities include communicating with clients by phone and email, managing a caseload, and collaborating with supervisors to ensure timely and accurate processing. A high school diploma or GED and relevant experience are required.