Child Support Case Manager - Impactful & Detail‑Driven

Youngwilliams Pc; Jackson (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Youngwilliams Pc is seeking a Child Support Specialist in Jackson, MS to provide full services through all stages of the child support process. The role involves interviewing clients to determine needs and guiding cases through management processes to meet state and contractual timelines for establishing or enforcing orders.

You will perform locate procedures, gather/order information, and prepare legal and administrative documents for review.

Qualifications

• High School Diploma or GED.
• Minimum of 1 year related work experience preferred.
• Experience in human services as a case manager or child support is preferred.
• Familiarity with an office environment including the use of automated systems is desired.

Responsibilities

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

Skills

Interviewing customers

Case management

Time management

Data collection

Customer service

Education

High School Diploma or GED

Job description

Youngwilliams Pc is seeking a Child Support Specialist in Jackson, MS to provide full services through all stages of the child support process. The role involves interviewing clients to determine needs and guiding cases through management processes to meet state and contractual timelines for establishing or enforcing orders.

You will perform locate procedures, gather/order information, and prepare legal and administrative documents for review.