Child Support Case Processing Analyst - 73005325

DGS Office of External Affairs

West Palm Beach (FL)

On-site

USD 52,000 - 65,000

Full time

7 days ago

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Job summary

The Florida Department of Revenue's Child Support Program seeks a Child Support Case Processing Analyst based in West Palm Beach. The role emphasizes customer support, research, and systematic case analysis to resolve issues and coordinate with internal and external partners.

Ideal candidates possess strong problem-solving abilities and experience coordinating with multiple stakeholders to ensure accurate handling of cases and financial support for children.

Qualifications

Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
Have not accepted a lateral transfer within the last 12 months (excluding hardship lateral transfers).
Customer support and problem-solving skills.
Ability to research and resolve case issues and analyze case data.
Experience coordinating with internal and external partners.

Responsibilities

Provides customer support for child support cases, involving research, case analysis, and coordination with internal and external partners.

Skills

Customer support

Problem solving

Research

Data analysis

Interagency coordination

Job description

This Child Support Case Processing Analyst position with the Florida Department of Revenue's Child Support Program provides customer support for child support cases, involving research, case analysis, and coordination with internal and external partners. Based in West Palm Beach, the role serves as an essential position supporting children's financial support through problem-solving and customer service.

Key qualifications:

Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II
Have not accepted a lateral transfer within the last 12 months (excluding hardship lateral transfers)
Customer support and problem-solving skills
Ability to research and resolve case issues and analyze case data
Experience coordinating with internal and external partners

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