Child Support Case Analyst, Financial & Data Specialist

State of Florida

West Palm Beach (FL)

Hybrid

USD 39,000 - 50,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
Life insurance
Tuition waivers
Paid leave
Holidays
Retirement savings
Vision and dental

Job summary

State of Florida’s Department of Revenue is seeking a Child Support Case Processing Specialist for West Palm Beach. The role focuses on advanced payment processing for child support cases, with responsibilities spanning data gathering, financial analysis, and coordination with partners. Internal agency promotion applies, with standard hours 8:00 a.m.

to 5:00 p.m., Monday through Friday. The position offers competitive salary, benefits, and opportunities to advance within the Child Support

Qualifications

  • Two years of experience conducting research and analyzing information to make decisions.
  • Two years of experience communicating with customers for the purpose of resolving inquiries.
  • One year of Child Support Program Payment Processing experience.
  • Relevant education may substitute for the required experience.

Responsibilities

  • Initiating and responding to requests
  • Analyzing and completing complex financial activities
  • Coordinating with internal and external partners
  • Researching and resolving case issues
  • Gathering information and analyzing case data to determine next steps
  • Assisting customers
  • Interacting with other states, employers, and other business partners
  • Making decisions based on case information and provided documentation

Skills

Customer service
Research & analysis
Payment processing

Job description

State of Florida’s Department of Revenue is seeking a Child Support Case Processing Specialist for West Palm Beach. The role focuses on advanced payment processing for child support cases, with responsibilities spanning data gathering, financial analysis, and coordination with partners. Internal agency promotion applies, with standard hours 8:00 a.m.

to 5:00 p.m., Monday through Friday. The position offers competitive salary, benefits, and opportunities to advance within the Child Support

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