Child Support Case Manager – Excellent Benefits

Knoxchamber; Mount Vernon (OH); Presencial; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Sick leave

Personal leave

Tuition reimbursement

Public Service Loan Forgiveness

Resumo da oferta

Knox County Job & Family Services seeks a full-time Child Support Case Manager to implement state and federal regulations and to establish, collect, and enforce court-ordered support. Reports to the Child Support Supervisor.

As a case manager, you will handle investigations, review orders, and use enforcement tools, while maintaining accurate records in SETS and communicating with clients and partners.

Qualificações

• Completion of two years technical training or undergraduate major core coursework in criminology, social work, psychology, or related field.
• Two years’ experience in performing child support functions including locating non-custodial parents and enforcing orders.
• One course or six months experience in interviewing techniques, business math, case preparation techniques, writing, and typing; or equivalent experience.

Responsabilidades

• Performs investigations to obtain information about case participants needed to enforce the case.
• Reviews court orders for pertinent fiscal information & sets order entry and takes appropriate action.
• Enforces child support obligations using tools such as letters, withholding orders, license suspension, liens, and tax refund interceptions.
• Accepts and processes IV-A/IV-D/IV-E applications, interstate transmittals, and court orders to determine action on cases.
• Monitors and processes data in SETS; maintains financial records for each obligor.
• Communicates professionally with clients, attorneys, employers, and community partners.

Conhecimentos

Investigations

Court orders interpretation

Customer service

Communication

Teamwork

Formação académica

Two years technical training or undergrad coursework in criminology/social work/psychology

Two years’ experience in child support functions

Coursework in interviewing techniques / business math / case preparation / writing / typing

Ferramentas

Microsoft Word

Excel

Outlook

Agency-specific programs

Descrição da oferta de emprego

Knox County Job & Family Services seeks a full-time Child Support Case Manager to implement state and federal regulations and to establish, collect, and enforce court-ordered support. Reports to the Child Support Supervisor.

As a case manager, you will handle investigations, review orders, and use enforcement tools, while maintaining accurate records in SETS and communicating with clients and partners.