Case Management Specialist (9008)

The Salvation Army; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Vision & Dental Insurance

403b Retirement Plan & Much More!

Job summary

The Salvation Army in Knoxville, TN seeks a Case Manager to deliver structured case management for an assigned caseload in a life management program. You will assess needs, develop comprehensive plans, mentor clients, and advocate for access to essential services.

Candidates should have a Bachelor’s in Social Work or related field and at least three years of direct case management experience, plus a valid driver’s license.

Qualifications

• Knowledge of the principles and practices of social service case management.
• Knowledge of social service resources and agencies in the community.
• Knowledge of effective communication and motivation practices.
• Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement.
• Ability to develop program plans and goals based on client's needs.
• Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.
• Ability to evaluate the client's progress toward program goals.
• Ability to interview clients and to obtain pertinent information.
• Ability to prepare and maintain accurate and complete case notes and client records.
• Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.

Responsibilities

• Interviews, accepts, and provides comprehensive, long-term case management services for an assigned caseload.
• Advocates for clients to obtain services that enable them to cope with their environment.
• Ensures ongoing compliance with funding requirements.

Skills

Case management

Community resources

Communication

Data management

Program planning

Progress evaluation

Client interviewing

Record keeping

Organization & prioritization

Education

Bachelor's degree in Social Work or related field

Valid State Driver's License

Job description

Job Details:

Job Location: KT-Knoxville Area Command - Knoxville, TN 37917, Job Category: Case Management, Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

Knowledge, Skills and Abilities:

• Knowledge of the principles and practices of social service case management.
• Knowledge of social service resources and agencies in the community.
• Knowledge of effective communication and motivation practices.
• Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurementAbility to develop program plans and goals based on client's needs.
• Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.
• Ability to evaluate the client's progress toward program goals.
• Ability to interview clients and to obtain pertinent information.
• Ability to prepare and maintain accurate and complete case notes and client records.
• Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.

Employee Benefits:

• Paid Time Off
• Medical,Vision & Dental Insurance
• 403b Retirement Plan & Much More!

What we are looking for:

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications:

• Valid State Drivers License