Child Support Specialist

YOUNGWILLIAMS INC; Chattanooga (TN); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

YOUNGWILLIAMS INC in Chattanooga, TN is seeking a dedicated Child Support Specialist to provide full services to customers at all stages of the child support process. The role requires interviewing customers to determine service needs and to identify the next step in case management.

You will ensure that State, Federal, and contractual timeframes are met for establishing and/or enforcing orders. Responsibilities include initiating locate procedures, obtaining and processing information,

Qualificações

• High School Diploma or GED required.
• Minimum 1 year related work experience preferred.
• Experience in human services or child support preferred.
• Familiarity with office environment and automated systems desired.

Responsabilidades

• Initiates locate procedures to identify customers’ addresses, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying support.
• Accesses system data to obtain relevant case information.
• Prepares cases and necessary documents for review by staff attorney or supervisor.
• Identifies remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance.
• Other duties as assigned.

Conhecimentos

Customer service

Interviews

Case management

Formação académica

High School diploma or GED

Ferramentas

Automated systems

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Child Support Specialist

TN 11th - Operations Regular Full-Time Full Service TN - CSE - Chattanooga, Chattanooga, TN, US

Summary of Position

The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders.

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

Required Education

High School Diploma or GED

Required Experience

• Minimum of 1-year related work experience is preferred.
• Experience in human services as a case manager or child support is preferred.
• Familiarity with an office environment including the use of automated systems is desired.