Child Support Benefits Programs Specialist

State-of-Missour; Hillsboro (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance eligibility

Job summary

The State of Missouri Family Support Division in Hillsboro seeks a Benefit Program Technician to assist Missouri residents with Child Support needs, including modifications and payments, from the Jefferson County Office at 10325 Hwy 21 North.

The ideal candidate has a high school diploma and at least four years of customer service experience or a Bachelor’s degree, with strong typing, attention to detail, and the ability to use several computer programs.

Qualifications

• High school diploma or higher is required.
• Bachelor’s degree acceptable in lieu of some experience.
• Strong typing skills with high accuracy and attention to detail.

Responsibilities

• Answer phone calls with questions related to programs and resources.
• Assist and guide clients through modification of orders and child support payments.
• Enter information into computer systems and scan/index documents.

Skills

Customer Service

Typing

Attention to detail

Computer programs

Education

High school diploma

Bachelor’s degree

Tools

Computer programs

Job description

The State of Missouri Family Support Division in Hillsboro seeks a Benefit Program Technician to assist Missouri residents with Child Support needs, including modifications and payments, from the Jefferson County Office at 10325 Hwy 21 North.

The ideal candidate has a high school diploma and at least four years of customer service experience or a Bachelor’s degree, with strong typing, attention to detail, and the ability to use several computer programs.