Impactful Benefit Program Technician – Child Support

State-of-Missour; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Pension plan

Generous leave and holiday time

Health insurance eligibility

Job summary

The Family Support Division in Jefferson City, MO is hiring a Benefit Program Technician to assist Missourians with their child support needs. You will handle phone and in-person inquiries, guide applicants through establishing paternity orders, and process payments with accuracy.

Qualifying candidates have 4 years of customer service experience or a Bachelor’s Degree, with strong typing, attention to detail, and excellent interpersonal skills.

Qualifications

• 4 years of Customer Service experience or a Bachelor’s Degree.
• Strong typing and data entry skills are required.
• Personable, compassionate, and non-judgmental attitude sought.

Responsibilities

• Answer and route phone calls related to program inquiries and resources.
• Enter information into computer-based systems and scan/index documents.

Skills

Customer service

Typing

Detail oriented

Communication

Compassionate

Education

Bachelor’s Degree

Tools

Microsoft Office

Data entry systems

Job description

The Family Support Division in Jefferson City, MO is hiring a Benefit Program Technician to assist Missourians with their child support needs. You will handle phone and in-person inquiries, guide applicants through establishing paternity orders, and process payments with accuracy.

Qualifying candidates have 4 years of customer service experience or a Bachelor’s Degree, with strong typing, attention to detail, and excellent interpersonal skills.