Child Services APP Support & Admin Specialist

Davis Street; San Leandro (CA); Presencial; USD 28.000 - 39.000; Jornada completa

Descripción de la vacante

Davis Street is seeking an APP Support Specialist to assist the Children’s Services Department with front desk reception, phones, and general administrative tasks. You will support the Alternative Payment Program (APP) and CalWORKs by processing applications and maintaining records with confidentiality and professionalism.

The ideal candidate will have strong computer skills (Word/Excel/PowerPoint/Outlook), excellent communication, and the ability to work well with diverse families in a

Formación

• Proficient computer skills with MS Office suite.
• Excellent telephone etiquette and customer service.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Ability to maintain confidentiality with sensitive information.

Responsabilidades

• Provide front desk reception and telephone support.
• Assist with subsidized/non-subsidized child care applications and enrollment materials.
• Maintain client case files and organize records.
• Enter data accurately in CC3 software for programs.
• Update school district information and bell schedules as needed.
• Support special projects and administrative activities.
• Manage office supplies and records archiving.
• Attend trainings and staff meetings.

Conocimientos

Customer service

Telephone etiquette

Organizational skills

Time management

Written & verbal communication

Privacy & confidentiality

Spanish (preferred)

Herramientas

Microsoft Word

Excel

PowerPoint

Outlook

Descripción del empleo

Davis Street is seeking an APP Support Specialist to assist the Children’s Services Department with front desk reception, phones, and general administrative tasks. You will support the Alternative Payment Program (APP) and CalWORKs by processing applications and maintaining records with confidentiality and professionalism.

The ideal candidate will have strong computer skills (Word/Excel/PowerPoint/Outlook), excellent communication, and the ability to work well with diverse families in a