APP & Child Care Services Support Specialist

Davis Street Community Center; San Leandro (CA); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

403(b) retirement with matching

Paid time off

Holidays

Birthday holiday

Employee discounts

Descripción de la vacante

Davis Street Community Center is seeking an APP Support Specialist for the Children’s Services Department. You will handle front desk tasks, phone support, data entry in CC3, and assist with childcare applications and enrollment materials.

The role requires strong organization, confidentiality, and customer service with diverse families and staff. The position emphasizes accuracy, teamwork, and support for program records, with opportunities to participate in staff trainings and contribute to

Formación

• Front desk reception and customer service experience.
• Strong computer skills in Microsoft Office.
• Ability to maintain confidentiality of records.
• Excellent written and verbal communication skills.
• Organizational skills with attention to detail and time management.

Responsabilidades

• Provide front desk reception, respond to inquiries, manage mail, and provide telephone support.
• Assist Intake Coordinator with childcare applications and enrollment materials.
• Maintain client files and data entry in CC3 for subsidized/non-subsidized programs.
• Support project work and office supply inventory; attend trainings and meetings.
• Perform other duties as assigned by the Children’s Services Department.

Conocimientos

Spanish language

Customer service

Time management

Organizational skills

Multitasking

Communication skills

Confidentiality

Herramientas

Microsoft Word

Excel

PowerPoint

Outlook

Descripción del empleo

Davis Street Community Center is seeking an APP Support Specialist for the Children’s Services Department. You will handle front desk tasks, phone support, data entry in CC3, and assist with childcare applications and enrollment materials.

The role requires strong organization, confidentiality, and customer service with diverse families and staff. The position emphasizes accuracy, teamwork, and support for program records, with opportunities to participate in staff trainings and contribute to