Child & Family Services Case Manager – On-Call & Telework Eligible

State of Iowa - Executive Branch; Burlington (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

Paid Time Off (96–9?)

Retirement Plans (IPERS)

Flexible Spending Accounts

Life insurance & long-term disability

Employee Assistance Program

Employee Discounts

Job summary

The State of Iowa is hiring a Child & Family Services Case Manager for the Eastern Iowa Service Area, based out of Burlington, IA. You’ll coordinate services, monitor progress, and advocate for families to promote safety and reunification.

You’ll build trust with families, support permanency planning, and collaborate with partners to create stable, loving homes. This role emphasizes ongoing case management and meaningful community impact.

Qualifications

• Bachelor’s degree from an accredited four-year college or university.
• Four years of full-time technical work experience involving direct contact with people.
• An equivalent combination of education and experience may substitute for the degree requirement.

Responsibilities

• Assess risk and safety factors affecting children and families in various settings.
• Schedule and conduct monthly in-home visits with parents and children.
• Complete timely documentation, including case notes and court reports.
• Attend court hearings and testify as required.
• Collaborate with legal professionals, law enforcement, treatment providers, and community partners.
• Manage a diverse caseload with flexibility and analytical reasoning.

Skills

Engagement & advocacy

Crisis management

Oral & written communication

Observational & analytical skills

Prioritization & time management

Education

Bachelor’s degree

Job description

The State of Iowa is hiring a Child & Family Services Case Manager for the Eastern Iowa Service Area, based out of Burlington, IA. You’ll coordinate services, monitor progress, and advocate for families to promote safety and reunification.

You’ll build trust with families, support permanency planning, and collaborate with partners to create stable, loving homes. This role emphasizes ongoing case management and meaningful community impact.