Child & Family Services Case Manager - Meaningful Impact

State of Iowa; Burlington (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental & Vision

Paid time off

Retirement plans

Flexible spending accounts

Life & disability insurance

Employee assistance program

Employee discounts

Job summary

The Iowa Department of Health and Human Services (HHS) – Division of Family Well-Being & Protection, Bureau of Child Protective Services – is hiring a Child & Family Services Case Manager for the Eastern Iowa Service Area, based out of Des Moines County HHS in Burlington, IA 52601. The role covers Burlington and surrounding areas and is a full-time position.

You will coordinate services, monitor progress, support permanency planning, advocate for families, and address underlying issues to

Qualifications

• Graduation from an accredited four-year college or university.
• The equivalent of four years of full-time technical work experience involving direct contact with people in overcoming social, economic, psychological, or health problems.
• An equivalent combination of education and experience substituting the equivalent of one year of full‑time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.

Responsibilities

• Assess risk and safety factors affecting children and families in a variety of settings.
• Schedule and conduct monthly in-home visits with parents and children.
• Complete timely and accurate documentation, including case notes and court reports; attend court hearings and testify as required.
• Respond to crisis situations with urgency, offering immediate support and stabilizing interventions.
• Collaborate with legal professionals, law enforcement, treatment providers, and other community partners.
• Manage a diverse and dynamic caseload with flexibility and analytical reasoning.

Skills

Engagement and advocacy

Crisis management

Oral and written communication

Observational and analytical thinking

Prioritization and time management

Education

Bachelor's degree or higher (related field)

Job description

The Iowa Department of Health and Human Services (HHS) – Division of Family Well-Being & Protection, Bureau of Child Protective Services – is hiring a Child & Family Services Case Manager for the Eastern Iowa Service Area, based out of Des Moines County HHS in Burlington, IA 52601. The role covers Burlington and surrounding areas and is a full-time position.

You will coordinate services, monitor progress, support permanency planning, advocate for families, and address underlying issues to