Child Advocacy Crisis Specialist

JusticeWorks Family of Services; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Job summary

JusticeWorks YouthCare in Luzerne County, PA seeks a compassionate Child Advocacy Crisis Specialist to guide families through social services and legal systems. You will assess needs, connect clients with essential resources, and support children’s wellbeing and stability.

You will be a primary contact for families, handling intake, service planning, and coordination with schools, agencies, and community organizations.

Qualifications

• Bachelor’s degree preferred; or a high school diploma with documented experience in child, family, or juvenile justice services.
• Valid driver’s license, auto insurance, and reliable vehicle.
• Ability to pass all required background clearances.
• Ability to pass pre-employment, post-offer drug screening.
• Availability to work second shift only, including weekends as needed.

Responsibilities

• Support families navigating social service and legal systems to assess their needs and connect them with critical resources.
• Observe and document children’s needs and home environment to inform support.
• Guide cases from intake and assessment through service planning and follow-up.
• Coordinate with families, schools, agencies, and community organizations to arrange support.
• Maintain accurate documentation and meet program standards.

Education

Bachelor’s degree preferred

High school diploma with experience in child, family, or juvenile justice services

Job description

Full-Time & Part-Time Available / Hourly / JusticeWorks YouthCare

Luzerne County, PA

Schedule: Full-time and part-time opportunities available; second shift only, including weekends as needed

Help children be heard. Help families move forward. As a Child Advocacy Crisis Specialist with JusticeWorks YouthCare in Luzerne County, you’ll turn compassion into meaningful action—connecting families with support and helping them build stability in your community.

Who We Are

At JusticeWorks, youth and families come first. Our “KidsFirst!” approach guides the strengths-based, innovative services we provide to create stability and empower families to move forward. Join us in bringing that mission to life.

Employee Stock Ownership Plan (ESOP) - JusticeWorks is proud to be 100% employee owned.

Build a career with a stake in our shared success. Our ESOP gives employees an ownership interest in JusticeWorks and a path to long-term retirement growth—at no cost to the employee. When the company succeeds, our employees benefit directly.

About The Role

In this full-time or part-time role, you’ll be a primary point of contact for families navigating social service and legal systems. You’ll assess their needs, connect them with critical community resources, and help them work toward stability. Your work will bring practical support to children and families when they need it.

Minimum Requirements

• Bachelor’s degree preferred; or a high school diploma with documented experience in child, family, or juvenile justice services.
• Valid driver’s license, auto insurance, and reliable vehicle
• Ability to pass all required background clearances
• Ability to pass pre-employment, post-offer drug screening
• Availability to work second shift only, including weekends as needed

What You’ll Do

• Support children’s emotional, physical, and social well-being through ongoing monitoring and care
• Observe and document children’s behavior, academic progress, and home environment to inform support
• Guide complex cases from intake and assessment through service planning and follow-up
• Assess situations and develop practical solutions that help families overcome barriers
• Partner with families, schools, agencies, and community organizations to coordinate support
• Transport clients using your personal vehicle as needed
• Maintain accurate documentation and meet program standards

JusticeWorks is an Equal Opportunity Employer.