Chief Operations Officer

Wind River Hotel and Casino; Riverton (UT); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Retirement plan 4% match

Life Insurance

Short/Long Term Disability

Job summary

Wind River Hotel & Casino in Riverton, Wyoming seeks a Chief Operating Officer to oversee casino operations, hospitality services, and related activities, ensuring smooth daily functions and exceptional guest experiences.

The role drives strategic planning, operational efficiency, budgeting, and regulatory compliance, partnering with the CEO and CFO to grow profitability, market share, and partnerships while leading senior management and cross-functional teams.

Qualifications

• Proven Experience: Typically requires extensive experience in casino operations, hospitality, or a related field.
• Strong leadership and team-building abilities.
• Demonstrated ability to develop and implement strategic plans.

Responsibilities

• Oversee overall casino operations, hospitality services, and related activities.
• Develop and implement strategic plans with the CEO and executives for growth and profitability.
• Ensure operational efficiency by optimizing processes and resources.
• Ensure compliance with all applicable regulations and laws.
• Monitor KPIs and take corrective actions to meet goals.
• Participate in budgeting, cost control, and financial reporting with CFO.
• Lead talent development and supervise senior management.
• Build and manage strategic partnerships and stakeholder communications.
• Represent the casino in community and tribal relations.

Skills

Leadership

Strategic thinking

Financial acumen

Communication

Analytical skills

Gaming knowledge

Problem-solving

Organizational skills

Customer service

Job description

Wind River Casino
Wind River Hotel Casino
180 Red Wolf Pl
Riverton, WY 82501, USA

Wind River Casino
Wind River Hotel Casino
180 Red Wolf Pl
Riverton, WY 82501, USA

The COO is responsible for the overall management of casino operations, including ensuring smooth running of gaming activities, hospitality services, and other related aspects.

Developing and Implementing Strategic Plans:

They work with the CEO and other executives to develop and implement strategic plans for the casino, focusing on growth, profitability, and market share.

ENSURING OPERATIONAL EFFICIENCY:

The COO ensures that all operations are running efficiently, optimizing processes and resources to maximize profitability.

Compliance and Regulatory Oversight:

They are responsible for ensuring that the casino is compliant with all relevant regulations and laws.

MONITORING AND EVALUATING PERFORMANCE:

The COO tracks key performance indicators (KPls) and monitors the casino's performance against set goals, implementing corrective measures when needed.

FINANCIAL AND BUDGETARY RESPONSIBILITIES:

Budget Management:

The COO is involved in the development and approval of budgets for various casino operations.

Cost Control:

They work to control costs and ensure effective allocation of resources to maximize profitability.

The COO, in partnership with the CFO, prepares and reviews financial reports, ensuring accurate and timely reporting of the casino's financial performance.

STRATEGIC PLANNING AND GROWTH:

MARKET RESEARCH AND ANALYSIS:

The COO monitors market trends, identifies new opportunities, and develops strategies to enhance market share and improve overall performance.

Works with the CEO to explore new business opportunities, such as new game offerings or expansions.

STRATEGIC PARTNERSHIPS:

The COO is involved in establishing and managing strategic partnerships with other businesses.

LEADERSHIP AND MANAGEMENT:

SUPERVISING SENIOR MANAGEMENT:

The COO provides leadership and direction to all managers and their teams.

TALENT DEVELOPMENT:

They are involved in attracting, developing, and retaining talent within the casino organization.

COMMUNICATION AND COLLABORATION:

The COO effectively communicates with various stakeholders, including the CEO, other executives, and employees.

OTHER RESPONSIBILITIES:

Ensuring Internal Controls: The COO ensures that effective internal controls are in place to safeguard the casino's assets and prevent fraud.

Representing the Casino: They may represent the casino in community and tribal relations.

Customer Service: They ensure that the casino provides excellent customer service and builds strong relationships with patrons.

Key Skills and Qualifications:

Proven Experience: Typically requires extensive experience in casino operations, hospitality, or a related field.

Strong Leadership Skills: The ability to motivate and inspire a team.

Strategic Thinking: The ability to develop and implement long-term strategies. Financial Acumen: A strong understanding of financial concepts and budgeting.

Communication and Interpersonal Skills: The ability to effectively communicate with various stakeholders.

Analytical Skills: The ability to analyze data and identify trends.

Gaming Knowledge: A thorough understanding of casino operations and gaming regulations. Compliance Knowledge: Familiarity with relevant regulations and laws.

Problem-Solving Skills: The ability to identify and resolve complex issues. Organizational Skills: The ability to manage multiple tasks and priorities.

Customer Service Skills: The ability to provide excellent customer service and build strong relationships with patrons.

Physical Requirements

• Sitting, standing, and walking for extended periods of
• Constant repeating the same
• Use of hands to handle, control, or feel objects, tools, or
• Bending, stooping, and Lifting at least 50 pounds

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.