Chief Operating Officer

Charity Search Group; Washington (District of Columbia); Remote; USD 160,000 - 170,000; Full time

Job summary

A leading nonprofit organization is seeking a Chief Operating Officer to drive operational excellence and strategic initiatives. The COO will work closely with the Executive Director to implement the organization's vision, manage daily operations, and foster a positive workplace culture. This remote position requires a commitment to equity and the ability to lead diverse teams effectively. The ideal candidate will have extensive experience in nonprofit management, strong communication skills, and a strategic mindset.

Benefits

Paid Vacation

Retirement Account

Health Benefits

Paid Sick Leave

Paid Holidays

Technology Stipend

Home Office Stipend

Professional Development Resources

Qualifications

• Experience in nonprofit operations and strategic planning.
• Proven ability to lead and inspire diverse teams.
• Strong technical skills with database and communication tools.

Responsibilities

• Lead and oversee all aspects of the organization’s operations.
• Develop and manage organizational budgets and financial controls.
• Ensure compliance with labor laws and HR best practices.

Skills

Leadership

Communication

Strategic Planning

Cultural Competency

Tools

Database/CRM tools

Website Editors

Email Communication Platforms

Design Platforms

Job description

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This range is provided by Charity Search Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$160,000.00/yr - $170,000.00/yr

Position Title: Chief Operating Officer

Organization: The Appellate Project (TAP)

Reports to: Executive Director

Position: Remote

Location: Washington, DC

Salary: $160,000 - $170,000 annually

About The Appellate Project

The Appellate Project (TAP) is seeking a strategic and experienced Chief Operating Officer to help lead our next stage of growth. This individual will be a core member of our leadership team and will report to and work closely with our Executive Director.

The Role

TAP seeks a Chief Operating Officer (COO) to lead and oversee all aspects of the organization’s operations, ensuring seamless execution and alignment across finance, human resources, recruitment and retention, external communications, and general administration. The COO will serve as a trusted thought partner and strategic advisor to the Executive Director, and will work closely with the ED to implement the organization’s vision and strategy, support board management and governance, and contribute to fundraising and development efforts.

Responsibilities

Vision, Strategy, and Operations:

• Serve as a thought partner to the Executive Director, including providing strategic support for successful execution of goals and strategy;
• Serve as a representative, effectively communicating TAP's vision, mission, and values;
• Regularly review the organization’s strategic plan to ensure that organizational activities and initiatives align with the overarching mission and vision, including regularly reporting on progress towards goals and milestones;
• Define and track organizational success with measurable outcomes, encompassing both quantitative and qualitative measures, utilizing actionable work plans for TAP staff;
• Lead daily operations, ensuring effective and efficient internal processes;
• Develop and oversee operational policies, procedures, and systems to support growth and sustainability;
• Monitor organizational performance and recommend improvements.

People & Culture:

• Define roles and required skills for each staff member who reports to you;
• Lead, inspire, and motivate a diverse team to achieve strategic goals;
• Collaborate to identify professional growth opportunities for staff;
• Identify and eliminate barriers to individual and organizational success;
• Develop, maintain, and support a strong staff while advising on continuous areas of organizational improvement, efficiency, and growth.
• Lead HR functions, including recruitment, onboarding, performance management, and professional development.
• Develop and implement strategies for recruiting, hiring, and retaining a diverse workforce.
• Professionalize HR practices, including roles and expectations, establishing a compensation structure, performance review process, and developing onboarding and training materials.
• Ensure compliance with labor laws and HR best practices.
• Foster a positive, innovative, inclusive, and mission-driven workplace culture.
• Develop and manage organizational budgets, ensuring alignment with strategic objectives and grant requirements;
• Establish and maintain financial controls, policies, and procedures to ensure compliance and transparency;
• Oversee accounts payable/receivable, payroll processing, and financial reporting systems;
• Monitor cash flow and maintain relationships with financial services providers;
• Implement strong budget tracking and effective expense management practices;
• Prepare financial reports and analyses for the Board of Directors and funding partners in collaboration with the Treasurer and accountant.
• Ensure organization has proper systems, and technology necessary to achieve goals.

Systems & Infrastructure:

• Implement efficient operational workflows and standard operating procedures;
• Select, implement, and manage technology solutions for organizational needs (donor management, accounting, project management);
• Ensure data security and privacy compliance across all systems and platforms;
• Develop and maintain documentation for all operational processes and procedures;
• Create contingency plans and disaster recovery protocols for critical systems.

Compliance & Risk Management:

• Maintain organizational insurance policies and manage relationships with providers;
• Ensure compliance with federal, state, and local regulations governing nonprofit operations;
• Oversee contract management and vendor relationships;
• Develop and implement risk assessment and mitigation strategies;
• Maintain necessary licenses, certifications, and registrations for nonprofit operations.
• The COO will be responsible for building and developing a team to deliver on the areas below.
• Support the implementation of a fundraising plan aimed at expanding revenue to support organizational growth;
• Support the execution of both new and ongoing fundraising campaigns;
• Build trust and form partnerships with diverse interested parties and funders, strengthening donor, funder, and community relationships;
• Serve as a compelling and authentic spokesperson for the mission, including the cultivation and presentation of development pitches, and other events and meetings;
• Oversee communications strategy, including public relations, branding, and digital presence, working closely with TAP’s communications consultant.

Program Operations:

• The COO will be a thought partner to the Program Director and help ensure the programmatic goals are furthering the strategic goals of the organization.

Additional Support

• Assist Executive Director with Board management, governance, and meeting preparation;
• Support Board committees and ensure effective communication between Board and staff;

Knowledge, Skills, and Abilities

Experience:

• A demonstrated commitment to equity and dismantling systemic barriers for underrepresented groups, which is the heart of our work, as well as cultural competency when working with our diverse group of staff, donors, and program participants;
• Comfort with change and adaptable with creative and efficient processing of scenarios;
• Proven ability to implement strategic plans;
• Familiarity and experience with the legal system, and in particular the appellate system, including the systemic barriers to entry;
• Eagerness to learn, take initiative, anticipate problems, and develop creative solutions as a vital member of a small but powerful team;
• Exceptional communication skills, both written and oral, with the ability to build relationships and represent TAP to funders, external partners, and the general public;
• Excellent organizational and time management skills; demonstrated attention to detail, including financial oversight and strategic planning capabilities;
• Experience managing and growing a team with a focus on maintaining a supportive, collaborative, and inclusive work environment;
• Strong technical skills, including experience with database/CRM tools (e.g., Bloomerang), website editors (e.g., Squarespace or WordPress), email communication platforms (e.g., MailChimp), and design platforms (e.g., Canva, Adobe Creative Suite);
• A commitment to amplifying and centering the voices and experiences of our community, particularly our students;
• Effective management skills, including recruitment, hiring, supervision, evaluation, and conflict resolution.

Additional Information About the Position

The position is remote, but preference will be given to candidates based in and around the Washington, DC metro area. If a remote candidate is hired, it will be expected that they travel ~2-3 days per month to Washington, DC. Occasional evening and weekend work will also be required, as well as willingness to travel approximately 15% of the time to other places in the country.

The Appellate Project offers a comprehensive benefits package and competitive compensation. This is a full-time exempt salaried position. The salary range is $160,000 - $170,000 and is commensurate with experience. Benefits include paid vacation, a retirement account, health benefits, paid sick leave, paid holidays, generous stipends for technology and a home office, and robust professional development resources.

The Appellate Project has retained the services of Charity Search Group to coordinate the search for this position. To apply, please complete this online application. If you have questions or need accommodations, please contact Ranata Reeder at [e-mail] or visit www.charitysearchgroup.com

The Appellate Project is an equal opportunity employer. We prohibit unlawful discrimination against any employee or applicant for employment based on race, color, religion, sex, gender identity, age, national origin, disability, veteran status, sexual orientation and/or identity, criminal record, marital status, or any other basis prohibited by law.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning, Management, and Other

• Industries

  Non-profit Organizations, Courts of Law, and Civic and Social Organizations

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