Chief Operating Officer - Sales Operations - AI/ML Focused Digital Transformation Services

Stralynn Consulting Services, Inc; Nashville (TN); Remote; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic Chief Operating Officer with a focus on AI and digital transformation. This role is critical in driving sales operations and managing day-to-day functions within a fast-paced environment. The ideal candidate will possess a top-tier MBA and a strong background in technology, sales, and operations. You will lead a talented team, implement innovative strategies, and ensure operational excellence while fostering a culture of growth and collaboration. If you are a hands-on leader with a passion for digital transformation, this is a unique opportunity to make a significant impact.

Benefits

Growth opportunities

Flexible remote work environment

Qualifications

• 5-10 years in sales and operations management with AI/ML focus.
• Strong leadership and strategic planning skills required.

Responsibilities

• Manage daily operations and strategic planning.
• Develop and implement sales strategies for revenue growth.

Skills

Leadership

Communication

Interpersonal Skills

Project Management

Process Improvement

Strategic Planning

Education

Bachelor's degree in business or technology

MBA or higher

Tools

AI/ML

CRM

ERP

Job description

Chief Operating Officer - Sales Operations - AI/ML Focused Digital Transformation Services

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Job Overview

We are seeking a US-based COO for Stralynn Consulting Services, Inc, a digital transformation provider specializing in AI-focused niche professional services. The candidate must be a hands-on leader with a strong understanding of sales, operations, and technology (AI/ML, CRM, ERP, among others). Responsibilities include managing day-to-day sales and operations, driving strategic initiatives, and ensuring the company's success. The role requires building a high-performing team, managing relationships, and focusing on process improvement. A top B-school MBA is non-negotiable, along with technological savvy and AI knowledge. The candidate should have a proactive attitude, creativity in problem-solving, and the ability to multitask in a fast-growing small business environment. Excellent communication skills and a transparent, hardworking approach are essential.

Roles & Responsibilities

1. Operational Leadership: Manage daily operations, strategic planning, team management, process improvement, and resource allocation.
2. Sales and Revenue Growth: Develop and implement sales strategies, identify new revenue streams, and optimize pricing.
3. Strategic Execution: Implement the company's vision and strategic goals, focusing on operational efficiency and cost reduction.
4. Team Building: Recruit, train, and manage employees, fostering a positive, high-performing culture.
5. Relationship Management: Build and maintain strong relationships with partners, clients, and stakeholders.
6. Digital Transformation Focus: Stay updated on digital technologies and leverage appropriate tools and strategies.
7. Performance Monitoring: Track KPIs, analyze data, and make data-driven decisions.
8. Financial Management: Develop budgets, track expenses, and ensure financial stability.
9. Customer Satisfaction: Drive customer satisfaction and retention through operational improvements.
10. Innovation: Support innovation and explore new technologies and approaches.
11. Compliance: Ensure adherence to regulations and legal requirements.

Qualifications

• Experience: 5-10 years in sales and operations management, with a focus on AI/ML and digital transformation.
• Skills: Leadership, communication, interpersonal skills, project management, process improvement, strategic planning.
• Education: Bachelor's degree in business, technology, or related; MBA or higher preferred.
• Technology Knowledge: Understanding of digital platforms and trends relevant to digital transformation.
• Technical Proficiency: Familiarity with AI/ML, CRM, and other platforms.
• Adaptability: Ability to thrive in a fast-paced, startup environment.

Additional Considerations

• Startup context requiring broader responsibilities.
• Hands-on approach, especially in early stages.
• Close collaboration with CEO and executives.

Perks & Benefits

• Growth opportunities in a rapidly expanding company.
• Flexible, remote work environment focused on outcomes.

About Stralynn

Stralynn is a pioneer in Digital Transformation, focusing on Data-First strategies and complex implementations. Headquartered in the USA with offices in Canada and India, it offers niche services including business technology assessments and process transformations. The company's mission is to help clients see beyond digital, leveraging top global talent and innovative methodologies.