Chief Omni-Channel Operations Leader

GB Recruitment (England, Scotland, Wales); United States; A distancia; USD 200.000 - 280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Car allowance or lease car

Enhanced pension 15% employer + 5%

Personal Health Insurance

Private Health Care for you and family

Share plans with matching

24/7 GP service

Discounts

Employee support service

Descripción de la vacante

DHL Supply Chain is seeking a Vice President of Operations for our Omni Channel Retail unit in the UK. The role leads strategic direction and operational performance across e-commerce, store replenishment and returns, delivering exceptional service and sustainable growth.

You will manage large-scale operations, build teams, drive continuous improvement, partner with customers and commercial teams, and shape the future of DHL's omni-channel capability, with a focus on innovation and value

Formación

• An exceptional leader, passionate about people and able to inspire and engage in a matrix environment.
• A team player, with the ability to build and maintain deep trusting relationships and connect at all levels.
• Strategic and analytical thinking capability, with the ability to solve complex problems and deliver transformational change.
• Growth oriented and ambitious, with an obsession for exceptional customer service.
• Creative thinker with a commercial mindset, with demonstrable experience of mitigating risk and capitalising on opportunities.

Responsabilidades

• Build and grow high performing engaged teams to enable the delivery of business objectives across all dimensions including people, financial, customer and operations.
• Run world class safe operations that deliver value through a clear continuous improvement agenda to ensure that we always delight our customers.
• Create value for DHL through creative solutions and strong commercial management. Identify, anticipate, and communicate future risks & opportunities, creating strategies to mitigate risks and accelerate opportunities.
• Deliver opportunities to extend relationships with existing customers through new products / services, leveraging the strength and breadth of the wider organisation, whilst also working closely with Business Development to win and embed new customers.
• Stay connected to industry trends and market forces, leading change and developing innovative solutions.
• Champion DHL values, embracing and embedding DHL programmes and initiatives into your business area. Collaborate and work in partnership with your peers and the wider business.
• Champion cooperation and partnership to provide integrated solutions to problems and provide clear and effective communication, collaboration and influence across BU's and Functions.

Descripción del empleo

DHL Supply Chain is seeking a Vice President of Operations for our Omni Channel Retail unit in the UK. The role leads strategic direction and operational performance across e-commerce, store replenishment and returns, delivering exceptional service and sustainable growth.

You will manage large-scale operations, build teams, drive continuous improvement, partner with customers and commercial teams, and shape the future of DHL's omni-channel capability, with a focus on innovation and value