Chief of Staff / Dir. Human Resources

Ladders; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Comprehensive employee benefits

Professional development

Dynamic work environment

Direct involvement in strategic decis

Strong engagement and culture support

Job summary

Ladders is seeking a Chief of Staff / Director of Human Resources to partner with the President in a remote, high-visibility role within the healthcare space. This position blends executive support with people leadership, advancing HR operations, and driving organizational decisions as the company scales.

The candidate will balance strategic thinking with hands-on execution, coordinating with leadership, vendors, and internal stakeholders to maintain alignment, structure, and discipline in a

Qualifications

• 7-12+ years in operations, HR, or senior administrative roles.
• Experience working directly with executives or founders.
• Strong judgment and discretion.
• Excellent written and verbal communication skills.
• Highly organized and calm under pressure.
• Self-directed with a proactive approach.
• Experience in fast-growth or startup environments preferred.

Responsibilities

• Act as a right-hand partner to the President, prioritizing time and decisions
• Own execution and accountability on cross-functional priorities
• Prepare briefings and decision memos
• Ensure meeting outcomes are documented and executed
• Anticipate issues and propose solutions proactively; coordinate across leadership, vendors, and partners
• Manage HR operations including hiring, compliance, and employee relations
• Support organizational design and headcount planning
• Oversee day-to-day operations and manage vendor contracts
• Create and maintain internal processes and documentation

Skills

Executive support

People leadership

HR operations

Strategic planning

Organizational design

Vendor management

Communication

Discretion

Job description

For our client, we are seeking a Chief of Staff / Dir. Human Resources to join the team of a leader in the Healthcare space.

This role blends executive support with people leadership, serving as a key partner to the President and helping drive the rhythm of leadership decision-making. The successful candidate will keep cross-functional priorities moving, strengthen HR operations, and help ensure the organization stays aligned as it grows. This is a highly visible position that requires strong judgment, discretion, and the ability to bring structure to a fast-moving environment.

The role will also support organizational planning, employee relations, and operational discipline across the business. It is well suited to someone who can balance strategic thinking with hands-on execution while working closely with leadership, vendors, and internal stakeholders.

Location: Remote

Compensation: $120,000 - $150,000 annually

Responsibilities

• Act as a right-hand partner to the President, prioritizing time and decisions
• Own execution and accountability on cross-functional priorities
• Prepare briefings and decision memos
• Ensure meeting outcomes are documented and executed
• Anticipate issues and propose solutions proactivelyCoordinate across leadership, vendors, and partners
• Manage HR operations including hiring, compliance, and employee relations
• Support organizational design and headcount planning
• Oversee day-to-day operations and manage vendor contracts
• Create and maintain internal processes and documentation

Qualifications

• 7-12+ years in operations, HR, or senior administrative roles
• Experience working directly with executives or founders
• Strong judgment and discretion
• Excellent written and verbal communication skills
• Highly organized and calm under pressure
• Self-directed with a proactive approach
• Experience in fast-growth or startup environments preferred

Benefits

• Comprehensive employee benefits including health and wellness programs
• Opportunities for professional development and career growth
• Dynamic work environment in a fast-paced culture
• Direct involvement in strategic decision-making processes
• Strong support for employee engagement and organizational culture

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification- your background could be exactly what this team needs.