Chief of Staff

Flam; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Flam is seeking a Chief of Staff to act as the operational quarterback for the CEO and leadership team in San Francisco. You’ll drive day-to-day execution, align priorities, and ensure plans become action in a fast, early-stage environment.

You will partner with Head of Sales, GTM Lead, and Partnerships to coordinate across commercial functions, run weekly exec cadences, and manage planning, board prep, and internal communications to keep the org moving.

Qualifications

• 5–10 years of experience in business operations or Chief of Staff roles in tech or startup environments.
• Calm, focused, and reliable when pace is intense.
• Strong project management and communication skills.
• Experience working across Sales, Partnerships, Marketing, Product, and Exec leadership.
• High emotional intelligence and discretion.
• Familiar with GTM tools, dashboards, CRM systems (HubSpot/Salesforce), and ops workflows.
• Comfortable being “first on the ground” and moving with purpose.

Responsibilities

• Work side-by-side with the CEO to support focus, prioritization, and follow-through on strategic initiatives.
• Partner closely with the Head of Sales, GTM Lead, and Head of Partnerships to support coordination across all commercial functions.
• Act as the central ops quarterback—connecting workflows and decisions across Product, Marketing, Finance, and Customer Success.
• Run weekly exec cadences, project trackers, and help prep internal and external communications.
• Own logistics for planning, leadership meetings, briefing docs, investor/board prep, and special GTM projects.
• Track OKRs and priorities across departments—ensuring accountability and momentum.
• Manage internal comms to keep teams informed, aligned, and clear on direction.
• Help shape the rhythm and culture of our new San Francisco HQ—plan team rituals, coordinate events, and build an environment people want to be part of.
• Be the go-to “fixer” for operational blockers—solving problems before they become distractions.

Skills

Operations management

Project management

Cross-functional collaboration

Executive support

Strategic planning

Communication

HubSpot

Salesforce

Tools

HubSpot

Salesforce

Job description

Flam is building the next generation of AI-native content formats that transform passive customer touchpoints into humanlike visual interactions. We power enterprises to create immersive, interactive experiences across marketing, communication, and commerce using cutting-edge generative AI.

Core Mission

We believe the most powerful interactions aren't transactional—they're creative, tactile, and alive. Flam is enabling businesses to go "beyond videos" with intelligent, interactive visual content.

Job Overview

Flam is hiring a Chief of Staff to act as the operational quarterback for the CEO and broader leadership team. You’ll work directly with the CEO and closely support Flam’s Head of Sales, GTM Lead, and Partnerships to drive day-to-day execution across the business. You’ll help make sure plans turn into action, meetings lead to outcomes, and the right people stay aligned and moving in sync. This is not a clean, paved runway-it’s a fast, unpredictable, early-stage ride. As one of the first on the ground, you’ll need to thrive in ambiguity, move quickly with incomplete information, and help others stay steady when things shift.

Key Responsibilities

• Work side-by-side with the CEO to support focus, prioritization, and follow-through on strategic initiatives
• Partner closely with the Head of Sales, GTM Lead, and Head of Partnerships to support coordination across all commercial functions
• Act as the central ops quarterback-connecting workflows and decisions across Product, Marketing, Finance, and Customer Success
• Run weekly exec cadences, project trackers, and help prep internal and external communications
• Own logistics for planning, leadership meetings, briefing docs, investor/board prep, and special GTM projects
• Track OKRs and priorities across departments-ensuring accountability and momentum
• Manage internal comms to keep teams informed, aligned, and clear on direction
• Help shape the rhythm and culture of our new San Francisco HQ-plan team rituals, coordinate events, and help build an environment people want to be part of
• Be the go-to “fixer” for operational blockers-solving problems before they become distractions

Requirements

• 5–10 years of experience in business operations, GTM support, or Chief of Staff roles in tech or startup environments.
• Calm, focused, and reliable-you’re who others look to when the pace gets intense
• Strong project management and communication skills-you make chaos feel structured
• Experienced working across Sales, Partnerships, Marketing, Product, and Exec leadership
• High emotional intelligence and discretion-you know what to say, when, and how
• Familiar with GTM tools, dashboards, CRM systems (HubSpot/Salesforce), and ops workflows
• Comfortable being “first on the ground”- you don’t wait for perfect, you move with purpose

Why Join Flam?

• Flam is building the future of AI-native content. We're at the intersection of:
• Enterprise Scale: Trusted by Fortune 500 companies
• Product Innovation: Transforming how brands communicate
• Rapid Growth: Scaling new technology to global enterprises