Chief of Staff

ESP Engineered; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

ESP Engineered is seeking a Chief of Staff in San Francisco to support the CEO and leadership team by ensuring alignment and execution of strategic initiatives. This role demands operational expertise, excellent project management skills, and the ability to thrive in ambiguity. The ideal candidate will have 5–10 years of experience in operations or a similar role, along with strong interpersonal skills and familiarity with GTM tools like HubSpot and Salesforce. ESP Engineered values innovation and rapid growth in the AI-native content space.

Qualifications

• 5–10 years of experience in business operations or Chief of Staff roles.
• Strong project management and communication skills.
• Comfortable in fast-paced startup environments.

Responsibilities

• Support the CEO in strategic initiatives and prioritization.
• Coordinate across Sales, Marketing, Product, and Executive teams.
• Manage internal communications and align team goals.

Skills

Project management

Communication

Operations coordination

Emotional intelligence

Tools

HubSpot

Salesforce

Job description

Flam is building the next generation of AI-native content formats that transform passive customer touchpoints into humanlike visual interactions. We power enterprises to create immersive, interactive experiences across marketing, communication, and commerce using cutting-edge generative AI.

Core Mission : We believe the most powerful interactions aren't transactional—they're creative, tactile, and alive. Flam is enabling businesses to go "beyond videos" with intelligent, interactive visual content.

Our Technology / AI Models

Fable 2.0

• Purpose: AI-native content generation and visual synthesis
• Technology: Flow matching diffusion transformer model
• Capabilities: Generates native RGBA content with dynamic motion, fine structural detail, and strong foreground presence
• Use Case: Creating immersive visual experiences from text prompts

Fantom 1.0

• Technology: Advanced video synthesis model
• Capabilities: Creates temporally coherent video streams from a single face image and audio input
• Use Case: Personalized video communications and interactive avatars
• Purpose: Conversational intelligence and personality-aware responses
• Capabilities: Delivers personality-aware and context-adaptive responses
• Use Case: Intelligent conversational layers within Flam experiences
• Engage (Marketing) - Make Flams part of your marketing mix by integrating interactive visual content across every customer touchpoint, driving higher engagement and brand recall.
• Connect (Communication) - Utilize Flam for personalized, immersive communication experiences that create deeper human-machine interactions and improve customer relationships.
• Convert (Commerce) - Transform visual interactions into measurable business outcomes with integrated checkout and commerce capabilities built into Flam experiences.

Interactive Streaming at Scale

• Immersive visuals and interactive controls with zero load time
• First frame loads in under 300 milliseconds
• No app download required (app-less infrastructure)
• Pro-grade immersion quality with humanlike interactions
• Omni-channel presence and integrated checkout

Prompt-Powered Creation

• Cut development weeks down to seconds with AI-driven generation
• Text-to-Flam conversion using natural language prompts
• One-click variant generation for A/B testing
• Integrated editor for fine-tuning (text, image, layers, audio, 3D, motion)

Distribution Channels

- Flams can be distributed through multiple channels for maximum reach:

• Web Embed: Embed directly into websites with a simple code snippet
• Sharable Links: Distribute via digital ads, social media, SMS, and email
• Flam Codes: Integrate with physical channels (outdoor ads, CTV, retail stores, events)

Job Overview

Flam is hiring a Chief of Staff to act as the operational quarterback for the CEO and broader leadership team. You’ll work directly with the CEO and closely support Flam’s Head of Sales, GTM Lead, and Partnerships to drive day-to-day execution across the business. You’ll help make sure plans turn into action, meetings lead to outcomes, and the right people stay aligned and moving in sync. This is not a clean, paved runway—it’s a fast, unpredictable, early-stage ride. As one of the first on the ground, you’ll need to thrive in ambiguity, move quickly with incomplete information, and help others stay steady when things shift.

Key Responsibilities

• Work side-by-side with the CEO to support focus, prioritization, and follow-through on strategic initiatives
• Partner closely with the Head of Sales, GTM Lead, and Head of Partnerships to support coordination across all commercial functions
• Act as the central ops quarterback-connecting workflows and decisions across Product, Marketing, Finance, and Customer Success
• Run weekly exec cadences, project trackers, and help prep internal and external communications
• Own logistics for planning, leadership meetings, briefing docs, investor/board prep, and special GTM projects
• Track OKRs and priorities across departments-ensuring accountability and momentum
• Manage internal comms to keep teams informed, aligned, and clear on direction
• Help shape the rhythm and culture of our new San Francisco HQ-plan team rituals, coordinate events, and help build an environment people want to be part of
• Be the go-to "fixer" for operational blockers-solving problems before they become distractions

Requirements

• 5–10 years of experience in business operations, GTM support, or Chief of Staff roles in tech or startup environments.
• Calm, focused, and reliable-you’re who others look to when the pace gets intense
• Strong project management and communication skills-you make chaos feel structured
• Experienced working across Sales, Partnerships, Marketing, Product, and Exec leadership
• High emotional intelligence and discretion-you know what to say, when, and how
• Familiar with GTM tools, dashboards, CRM systems (HubSpot/Salesforce), and ops workflows
• Comfortable being "first on the ground"- you don’t wait for perfect, you move with purpose

Why Join Flam?

• Flam is building the future of AI-native content. We're at the intersection of:
• Enterprise Scale: Trusted by Fortune 500 companies
• Product Innovation: Transforming how brands communicate
• Rapid Growth: Scaling new technology to global enterprises