Executive Operations Lead for CEO & GTM Growth

Flam; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Flam is seeking a Chief of Staff to act as the operational quarterback for the CEO and leadership team in San Francisco. You’ll drive day-to-day execution, align priorities, and ensure plans become action in a fast, early-stage environment.

You will partner with Head of Sales, GTM Lead, and Partnerships to coordinate across commercial functions, run weekly exec cadences, and manage planning, board prep, and internal communications to keep the org moving.

Qualifications

• 5–10 years of experience in business operations or Chief of Staff roles in tech or startup environments.
• Calm, focused, and reliable when pace is intense.
• Strong project management and communication skills.
• Experience working across Sales, Partnerships, Marketing, Product, and Exec leadership.
• High emotional intelligence and discretion.
• Familiar with GTM tools, dashboards, CRM systems (HubSpot/Salesforce), and ops workflows.
• Comfortable being “first on the ground” and moving with purpose.

Responsibilities

• Work side-by-side with the CEO to support focus, prioritization, and follow-through on strategic initiatives.
• Partner closely with the Head of Sales, GTM Lead, and Head of Partnerships to support coordination across all commercial functions.
• Act as the central ops quarterback—connecting workflows and decisions across Product, Marketing, Finance, and Customer Success.
• Run weekly exec cadences, project trackers, and help prep internal and external communications.
• Own logistics for planning, leadership meetings, briefing docs, investor/board prep, and special GTM projects.
• Track OKRs and priorities across departments—ensuring accountability and momentum.
• Manage internal comms to keep teams informed, aligned, and clear on direction.
• Help shape the rhythm and culture of our new San Francisco HQ—plan team rituals, coordinate events, and build an environment people want to be part of.
• Be the go-to “fixer” for operational blockers—solving problems before they become distractions.

Skills

Operations management

Project management

Cross-functional collaboration

Executive support

Strategic planning

Communication

HubSpot

Salesforce

Tools

HubSpot

Salesforce

Job description

Flam is seeking a Chief of Staff to act as the operational quarterback for the CEO and leadership team in San Francisco. You’ll drive day-to-day execution, align priorities, and ensure plans become action in a fast, early-stage environment.

You will partner with Head of Sales, GTM Lead, and Partnerships to coordinate across commercial functions, run weekly exec cadences, and manage planning, board prep, and internal communications to keep the org moving.