Chief of Staff

Loop Voice, Inc.; Los Angeles (CA); On-site; USD 180,000 - 290,000; Full time

Benefits offered by this job

Above-market pay

Meaningful equity

Full medical coverage

Unlimited PTO

In-office Los Angeles

Relocation to LA covered

Job summary

Loop Voice is seeking an in-office Operating Partner in Los Angeles to manage planning, metrics, investor updates, and special projects with ownership across key business areas.

You will run weekly cadences, own KPI reporting across app admin, Stripe and HubSpot, and draft investor updates while tackling unowned problems. This role requires analytical rigor, strong writing, and a hands-on leadership approach. Relocation to LA is covered, and the team is in-office five days a week.

Qualifications

• Ex-consulting, banking, founder or operator background.
• Analytical and precise.
• You write extremely well.
• You get things done through other people without a title.

Responsibilities

• Run the operating cadence: weekly metrics, planning and reviews.
• Own the KPI reporting across the app admin, Stripe and HubSpot.
• Draft investor and board updates.
• Take on unowned problems, from a new office to a new market, and finish them.
• Be in every important room and make it better.

Skills

Operator background

Analytical

Strong writing

Leadership without title

Job description

The founder's operating partner. Planning, metrics, investor updates and the special projects that don't have an owner yet.

Los Angeles · In office, five days a week · Full-time · Above market + meaningful equity

About Loop

Loop Voice builds AI voice agents for ecommerce brands.

The agent calls shoppers to recover abandoned carts, upsell, win customers back and handle inbound support.

We have placed 100,000+ calls for 200+ merchants and hold 5.0 stars on the Shopify App Store.

The role

The founder's operating partner. Planning, metrics, investor updates and the special projects that don't have an owner yet.

What you'll do

• Run the operating cadence: weekly metrics, planning and reviews.
• Own the KPI reporting across the app admin, Stripe and HubSpot.
• Draft investor and board updates.
• Take on unowned problems, from a new office to a new market, and finish them.
• Be in every important room and make it better.

What we're looking for

• Ex-consulting, banking, founder or operator background.
• Analytical and precise.
• You write extremely well.
• You get things done through other people without a title.

Nice to have

• Startup experience.

What you get

Above-market pay

We benchmark to the top of the market and pay above it. We would rather overpay the right person than underpay three.

Meaningful equity

Real ownership in a company built to win, not a token option grant.

Full medical coverage

Full medical coverage from day one.

Unlimited PTO

We measure output, not hours at a desk. Take the time you need to come back sharp.

Fully in office, Los Angeles

One office, one team, five days a week. Everything you need to do your best work is in the room.

Relocation and whatever else it takes

Relocation to Los Angeles covered. Then whatever else you need: the gear, the tools, the learning. We do whatever is needed to get the best people here and keep them.

We hire for Intelligence, Competitiveness and Extreme Ownership

Intelligence: You learn faster than the problem changes.

Competitiveness: You keep score and you hate losing more than you like winning.

Extreme Ownership: There is no 'not my job' here.