Chief of Candorful Ops & Veteran Careers

FourBlock; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

FourBlock seeks a proven leader to become Chief of Candorful Operations, guiding interview coaching, networking programs, and a national volunteer coach community for veterans and military spouses. You will partner across FourBlock and Candorful, expand program reach, and translate insights into strategy, product evolution, and measurable outcomes.

You will oversee end-to-end program delivery, analytics, and integration with FourBlock’s ecosystem, including virtual offerings and workforce

Qualifications

• Minimum of five years of operations and program management experience.
• Ability to source and partner with military transition offices and veterans offices to expand program reach.
• Strong negotiation, communication, relationship management, and executive presentation skills.
• Strong executive relationships and experience managing partners.
• Ability to operate independently and a part of a larger team.

Responsibilities

• Ensure veterans and military spouses receive timely, high-quality interview coaching and networking support.
• Deliver exceptional participant experiences that produce measurable employment outcomes.
• Update, design and deliver interview workshops and employer engagement activities such as networking events.
• Expand programming to increase participant reach, strengthen partnerships, and generate measurable impact.
• Collaborate with FourBlock teams to create integrated participant experiences across multiple programs.
• Build and maintain strong relationships with military transition offices, non-profits, corporate sponsors, veteran organizations, and other referral partners to drive participant engagement and sustain long-term partnerships.
• Deliver consistent, value-driven communications through presentations, workshops, email campaigns, social media, and personal outreach.
• Expand Candorful's visibility while strengthening its integration within FourBlock's national employer and partner network.
• Oversee the end-to-end candidate experience, including coach matching, scheduling, program support, and issue resolution.
• Monitor program activity, identify bottlenecks, and continuously improve operational effectiveness.
• Track and analyze employment outcomes, participant retention, economic mobility, and other key performance indicators.
• Develop dashboards, reports, and analytics that communicate program impact to leadership, funders, sponsors, and partners.
• Conduct employer engagement analytics and contribute to longitudinal workforce research that measures long-term participant success.
• Identify trends and translate data into actionable recommendations that improve participant outcomes and organizational performance.
• Collaborate with the Salesforce Administrator to improve automation, reporting, and participant communications.
• Lead continued development and optimization of the Employment & Networking Portal, including future phases, sponsor engagement, and new capabilities.
• Gather feedback from participants, employers, coaches, funders, and staff to identify platform enhancement opportunities.
• Support adoption of new technologies, including AI-enabled interview preparation and specialized interview offerings (technical, panel, case, and executive interviews).
• Ensure technology investments align with organizational priorities and improve participant and employer experiences.

Skills

Operations leadership

Partnership development

Executive communication

Vendor/partner management

Project management

Salesforce

HubSpot

Tools

Salesforce

HubSpot

Job description

FourBlock seeks a proven leader to become Chief of Candorful Operations, guiding interview coaching, networking programs, and a national volunteer coach community for veterans and military spouses. You will partner across FourBlock and Candorful, expand program reach, and translate insights into strategy, product evolution, and measurable outcomes.

You will oversee end-to-end program delivery, analytics, and integration with FourBlock’s ecosystem, including virtual offerings and workforce