Restaurant Manager

Hotel Granduca Houston; Houston (TX); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Hotel Granduca Houston seeks a Restaurant Manager to lead dining operations under the Director of Food & Beverage. You will supervise shifts, assist with scheduling, support training, address guest concerns, and uphold standards across the restaurant team.

Ideal candidates have 2–4 years of luxury hotel F&B management experience, including multiple outlets such as fine dining, in-room dining, and banquets, with a proven service and financial performance track record.

Qualifications

• Bachelor’s degree in Hospitality Management, Culinary Arts, or related field preferred.
• 2–4 years of management experience in luxury hotel F&B operations.
• Experience managing multiple outlets including fine dining, in-room dining, and banquets.
• Proven track record of service excellence and financial performance in Forbes/AAA environments.

Responsabilités

• Supervise shifts and assist with scheduling to ensure smooth service.
• Coach staff and reinforce service expectations and communication.
• Address guest concerns professionally and escalate when needed.
• Support onboarding and training of team members on menu knowledge and standards.
• Maintain dining room cleanliness, ambiance, and presentation per hotel standards.

Connaissances

Leadership

Professional communication

Guest-centric mindset

Creative problem solving

Formation

Bachelor's in Hospitality Management or related

Outils

MICROS POS

Inventory management

Scheduling software

Description du poste

Join the team at Hotel Granduca and help create unforgettable experiences in the heart of Houston, Texas. As a luxury boutique hotel and a proud Transwestern Hospitality Group property, Hotel Granduca blends timeless European elegance with warm Texas hospitality.

We offer exciting hotel careers and hotel jobs for individuals who are passionate about service, creativity, and excellence. Here, your talent is valued, your growth is supported, and your work makes a meaningful impact—every day.

If you’re inspired by exceptional service and a culture rooted in teamwork, professionalism, and pride in delivering memorable guest experiences,

Position Summary

The Restaurant Manager works closely with the Director of Food and Beverage, Assistant Director of Food & Beverage and the Restaurant leadership team to ensure smooth operations, effective communication, and adherence to established procedures. Key responsibilities include supervising shifts, assisting with scheduling, supporting training efforts, addressing guest concerns, and helping maintain a clean and organized dining room. This position plays an important role in reinforcing service expectations, supporting team members, and contributing to the overall success of the restaurant’s daily operations.

Position Essential Functions

• Support daily front‑of‑house operations to ensure smooth service flow and a positive guest experience.
• Provide consistent on‑the‑floor supervision, assisting staff and guiding service throughout meal periods.
• Conduct pre‑shift meetings and provide basic coaching to reinforce service expectations and communication.
• Address guest concerns professionally, escalating complex issues to senior Food & Beverage leadership when required.
• Assist in managing reservations, seating, and table flow to maintain efficient and balanced operations.
• Ensure SOPs are followed and share observations with leadership to help identify improvement opportunities.
• Maintain the dining room environment, ensuring cleanliness, ambiance, and table presentation meet hotel standards.
• Support labor management, scheduling, and payroll processes under the direction of the Director of Food & Beverage.
• Assist in monitoring food, beverage, and supply costs, following established controls and procedures.
• Review basic P&L elements and operational reports with guidance from Food & Beverage leadership.
• Support revenue efforts by utilizing strong menu knowledge and encouraging team upselling techniques.
• Assist with inventory checks, supply requisitions, and cost‑control procedures as directed.
• Provide daily leadership to the restaurant team, modeling professionalism and effective communication.
• Support onboarding and training of team members, especially in menu knowledge, service expectations, and guest interaction.
• Ensure adherence to food safety, sanitation practices, and responsible alcohol service standards.
• Maintain a working understanding of the hotel’s broader Food & Beverage operations to support coordination and communication.
• Assist with hotel events, VIP arrivals, and special functions as directed by Food & Beverage leadership.
• Serve as a visible, welcoming presence in the dining room, supporting guest relationships and representing the hotel’s service values.
• Other duties as assigned.

Education

POSITION REQUIREMENTS

Bachelor’s degree in Hospitality Management, Culinary Arts, or a related field preferred.

Advanced certifications in hospitality or Food & Beverage (F&B) management preferred.

Experience

• Minimum of 2-4 years of management experience in luxury hotel F&B operations or luxury restaurant.
• Prior experience managing multiple outlets including fine dining, in-room dining, and banquets.
• Proven track record of achieving service excellence and financial performance in a Forbes or AAA-rated environment.

Technical Skills

• Proficiency in budgeting, forecasting, and financial analysis.
• Knowledge of wine programs, mixology trends, and luxury dining operations.
• Familiarity with POS systems (e.g., MICROS), inventory management, and scheduling software.
• Understanding of health code, safety standards, and alcohol service regulations.

Personal Skills

• Leadership and team development abilities.
• Professional communication and interpersonal skills.
• Emotional intelligence and guest-centric mindset.
• Creative, solutions-oriented, and detail-focused.

Physical Skills

• Ability to stand, walk, and move around the property for extended periods.
• May be required to lift or carry items up to 25 lbs.

Other

Hotel Granduca Houston operates 24 hours a day, 7 days a week, scheduling may vary based on operational needs, including shifts, start times, and total hours worked per week.

LOCATION:

Houston, TX

About Us

Our firm is built on a shared purpose: Empowering good people to do extraordinary things together. We hire smart, passionate, hard-working people who value both collaboration and independence. United by our brand promise, we own the outcome for clients, investors and partners. Learn more at transwestern.com.

All candidates selected for an offer of employment are subject to pre-employment background checks, which may include criminal history, education verification, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to you starting with the firm.

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