Chief Experience Design & AI Transformation

Jobtailor

California (MO)

On-site

USD 180,000 - 280,000

Full time

14 days+

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Job summary

Jobtailor seeks an senior leader to drive enterprise experience design and product strategy across portfolios, platforms, and customer journeys. You will guide an interdisciplinary team, partnering with executives to shape strategy, governance, and measurable outcomes in a regulated environment.

The role emphasizes AI-driven transformation, high-impact storytelling, and executive-level communication to align stakeholders and deliver scalable, trusted experiences across web, mobile, and emerging

Qualifications

15+ years leading product, experience, or design orgs for large digital products.
10+ years leading geographically distributed multidisciplinary teams.
Proven portfolio in experience design and end-to-end product design.
Strong track record shipping scalable customer-facing digital experiences.
Shaped business strategy and influenced executive decisions.
Translates complex challenges into scalable experience strategies.
Strong executive presence and ability to influence senior leaders.
Experience establishing governance, prioritization, and investment strategy.

Responsibilities

Deliver roadmap projects on time and on budget while maintaining high standards of craft and professionalism.
Represent Experience Design as a strategic business capability and influence enterprise direction.
Shape enterprise experience strategy across portfolios, products, platforms, and customer journeys.
Lead and develop a high‑performing interdisciplinary organization and leadership bench.
Partner with executive leaders across Product, Technology, Marketing, Operations, Risk, Compliance, and Lines of Business.
Communicate Experience Design vision, priorities, OKRs, and principles while monitoring progress.
Shape XD‑wide decisions, strategic priorities, frameworks, standards, and ways of working.
Define approaches for framing, prioritizing, and solving complex customer, associate, and business problems.
Establish experience quality standards, decision frameworks, and review mechanisms.
Champion AI‑enabled design transformation and integrate emerging technologies into products and workflows.
Translate enterprise strategy into experience visions, roadmaps, and measurable outcomes.
Drive product ecosystem alignment, reduce fragmentation, and create scalable experience solutions.
Advise executives through narratives, evidence, and strategic thinking.
Partner with Marketing and Brand leaders across channels and customer touchpoints.