Chief Delivery Officer - Professional Services

Tenth Revolution Group; McLean (VA); On-site; USD 180,000 - 240,000; Full time

Job summary

Tenth Revolution Group in McLean, VA seeks a hands-on leader to run Professional Services, blending project management and engineering with a focus on delivery performance.

You will own PS P&L, manage utilization, capacity, and governance, and work with customers while coaching managers and engineers.

This player-coach role emphasizes economics, scalable processes, and strong cross-functional collaboration.

Qualifications

• 7+ years of leadership experience within Professional Services, Service Delivery, Consulting Services, or a similar technology services organization.
• Demonstrated ownership of a Professional Services P&L and gross profitability.
• Deep understanding of billable utilization, including how utilization is calculated, measured, reported, and improved.

Responsibilities

• Lead the Professional Services organization across Project Management and Engineering.
• Own Professional Services P&L performance, gross profitability, utilization, and delivery metrics.
• Manage engineering resource allocation across active projects, support engagements, and pre-sales activities.
• Establish and maintain utilization targets and reporting across the engineering organization.
• Develop capacity forecasts to support hiring, subcontracting, and resource allocation decisions.
• Continue to mature the company's PMO and standardized project delivery processes.
• Establish effective project governance, milestone tracking, scope/change management, and delivery reporting.
• Partner with Sales and Engineering during the scoping and SOW process to protect delivery quality and project margins.
• Act as an executive escalation point for key customer engagements and delivery challenges.
• Manage and develop a combination of Project Managers, engineering resources, and external contractors.

Skills

Leadership

Professional Services

Project Management

Engineering Leadership

P&L Management

Customer-facing

Strategic Planning

Tools

PSA software

ERP systems

CRM platforms

Job description

Tenth Revolution Group in McLean, VA seeks a hands-on leader to run Professional Services, blending project management and engineering with a focus on delivery performance.

You will own PS P&L, manage utilization, capacity, and governance, and work with customers while coaching managers and engineers.

This player-coach role emphasizes economics, scalable processes, and strong cross-functional collaboration.