VP, Professional Services - Remote & AI-Driven Delivery

Tungsten Automation Corporation; United States; Remote; USD 167,000 - 185,000; Full time

Job summary

Tungsten Automation Corporation is seeking a Sr Director, Professional Services to lead regional PS teams remotely across the US. This role drives delivery quality, workforce planning, and partnerships with sales and partners to close services opportunities.

The ideal candidate has extensive consulting management experience, P&L responsibility, and a strong track record in enterprise software services. AI-enabled tooling and governance are emphasized across the function.

Qualifications

• Technical education (BS, MS) preferred
• 15+ years of consulting and consulting management experience at the Region/District level
• 10+ years of experience managing all aspects of a services business including P&L management experience
• Prior experience in systems integration consulting or software vendor services
• Demonstrated ability to grow and manage the technical personnel and processes associated with enterprise software sales
• Ability to excel in a team environment
• Demonstrated creative problem-solving ability
• Effective oral, presentation, and written communication skills
• Demonstrated ability to effectively recruit, develop and retain project-based employees
• Demonstrated ability to develop, deploy and maintain career development and project delivery programs
• Well skilled in prompting AI systems and assessing output quality
• Ability to leverage AI to ideate, develop and scale to the needs of the department

Responsibilities

• Lead and oversee multiple groups of Professional Services resources through subordinate leaders with minimal oversight from the RVP
• Champion best practices and knowledge sharing
• Drive strategic recruiting and growth of the consulting function at the regional level
• Have accountability for workforce planning, account management, prioritization, and forecasting
• Establish and maintain strong partnerships with regional sales management, and support license sales by driving the development and closure of corresponding services opportunities
• Develop and strengthen strategic relationships with partners
• Support and implement regional and corporate initiatives
• Define, evolve, and sustain world-class consulting processes, methodologies, and talent
• Responsible for professional services revenue, profitability, and bookings targets
• Oversee services business development at the regional level
• Provide delivery management to ensure customer satisfaction and referenceable accounts including resolving client escalations
• Provide support, tactical and programmatic, in achieving district product sales quota
• Champions the use of AI-enabled tools to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

Skills

Technical leadership

Consulting management

P&L management

Systems integration

Enterprise sales

Team collaboration

Problem solving

Communication skills

Talent development

Career development programs

AI prompting

AI leverage

Education

BS or MS in related field

Job description

Tungsten Automation Corporation is seeking a Sr Director, Professional Services to lead regional PS teams remotely across the US. This role drives delivery quality, workforce planning, and partnerships with sales and partners to close services opportunities.

The ideal candidate has extensive consulting management experience, P&L responsibility, and a strong track record in enterprise software services. AI-enabled tooling and governance are emphasized across the function.