Chief Client Performance & Growth

VELOX Media; Boise (ID); Presencial; USD 140.000 - 190.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Paid time off: 3 weeks + holidays

Downtown Boise parking

In-house gym

Team events & catered lunches

Resumo da vaga

VELOX Media is a performance-driven digital marketing agency seeking a Head of Client Performance to unite our Client Success, Paid Media, Technical SEO, and Syndication teams. You will own client results and retention while personally managing a small book of key accounts.

This hands-on leadership role demands fluency in Organic Search, Paid Media, and AI Search Optimization, with the confidence to tie campaigns directly to revenue and clearly present performance data to senior clients.

Qualificações

• 7+ years in agency client services, paid media, or search marketing.
• 4+ years managing a team.
• Hands on experience running Google Ads and Meta campaigns.
• Strong working knowledge of Organic Search and Technical SEO.
• Current understanding of AI search and how brands earn visibility in AI answers.
• Proven record of improving client retention and growing accounts.
• Comfort with analytics, attribution, and revenue reporting.
• Strong presentation skills with C Suite and senior marketing leaders.

Responsabilidades

• Lead, coach, and hold accountable a team of Client Success, Paid Media, Technical SEO & Syndication.
• Own client retention, renewals, and account growth across the full client portfolio.
• Review Paid Media performance across Google, Meta, and other platforms, and fix underperforming accounts.
• Evaluate Organic Search strategy, including keyword targeting, content, technical SEO, and links.
• Guide AI Search Optimization strategy for visibility in AI answers.
• Have a strong knowledge of running a key book of accounts personally.
• Serve as the escalation point for at risk clients and lead every save conversation.
• Run monthly and quarterly business reviews that tie performance to client revenue using ALTIERA Revenue Intelligence Platform.
• Catch performance issues before clients do, and own the process that flags them early.
• Partner with Sales on onboarding handoffs and with Content and Technical teams on delivery.
• Identify expansion opportunities within existing accounts.

Conhecimentos

Agency client services

Paid media

Search marketing

Team management

Google Ads

Meta campaigns

Analytics

Revenue reporting

C-suite presentations

AI search understanding

Ferramentas

ALTIERA Revenue Intelligence

Descrição da vaga

VELOX Media is a performance-driven digital marketing agency seeking a Head of Client Performance to unite our Client Success, Paid Media, Technical SEO, and Syndication teams. You will own client results and retention while personally managing a small book of key accounts.

This hands-on leadership role demands fluency in Organic Search, Paid Media, and AI Search Optimization, with the confidence to tie campaigns directly to revenue and clearly present performance data to senior clients.