Chick-fil-A West Doral Team Leader

Workstream; Florida; On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Flexible scheduling

Closed Sundays

Scholarship opportunities

Learning from Leaders

Growth opportunities

Competitive pay

Job summary

Workstream in Florida is seeking a friendly, energetic Restaurant Team Member to support daily operations in a fast‑paced, high‑volume setting.

You will greet guests with a smile, respond promptly to needs, lead shifts when required, assist in training new hires, and be a positive role model for the team. Open and close shifts, count drawers, and maintain strong communication.

This position offers flexible scheduling, development opportunities, a supportive work environment, and competitive pay.

Qualifications

• Smile and greet guests warmly.
• Maintain eye contact with guests.
• Speak enthusiastically to guests.
• Create emotional connections with guests.
• Reliable transportation to work.
• Ability to work in a fast-paced environment.
• Strong people skills with a service mindset.
• Commitment to superior customer service.
• Ability to manage team member behavior and performance.
• Teamwork with shared ownership and responsibility.
• Shift lead/supervisor experience is a plus.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Offer immediate and respectful responses to guests' needs.
• Assist in training new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize day.
• Demonstrate excellent communication skills, both written and spoken.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team management

Shift lead experience

Job description

Position Type

• Full-time and Part-time

Benefits

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

The duties and responsibilities listed above are not intended to be an exhaustive list of all tasks associated with this position. Additional duties and responsibilities may be assigned as needed to meet the needs of the business.