Chick-fil-A Team Leader

Workstream; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

FREE Employee Meal on every shift

Flexible scheduling

Learning from experienced operators

Intentional growth and development

Job summary

Workstream is seeking a dedicated Team Leader in Los Angeles who embodies our core values and embraces the Chick-fil-A culture. The role focuses on supporting leadership and coaching team members while ensuring effective restaurant operations. Candidates should demonstrate strong people skills and a commitment to superior customer service.

Full-time and part-time positions available with open availability preferred. Benefits include free employee meals and intentional growth opportunities, all in a fun environment.

Qualifications

• Smile and create eye contact with guests.
• Speak enthusiastically and make emotional connections with guests.
• Prior experience as a shift lead or team lead is preferred, but not required.

Responsibilities

• Support senior leadership in executing daily operations.
• Coach and develop team members while maintaining accountability.
• Run meal and rest breaks while ensuring operational excellence.

Skills

Strong people skills

Excellent communication skills

Ability to manage performance issues

Ability to work in a fast-paced environment

Job description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times.

Our Team Leaders are responsible for supporting senior leadership in executing daily operations, celebrating our Team Members' successes while also keeping Team Members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type

• Full-time (open availability is highly preferred) and Part-time (at least 25 hours/week)
• Must be available to work Fridays & Saturdays
• Must be 18 years or older

Benefits

• FREE Employee Meal on every shift
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Run meal and rest breaks
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.