Chicago Assistant Center Sales Manager - Growth & Guests

EWC Growth; Illinois; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Medical, Dental, Vision insurance

401k Plan

Life Insurance

Paid parental leave

Employee discounts

Free waxing services

Job summary

EWC Growth is seeking an Assistant Manager to lead our front-of-house team and deliver exceptional guest experiences. You will partner with the Center Sales Director to drive KPIs, training, and retail sales through guest acquisition and retention.

The role includes scheduling, payroll, marketing support, and inventory oversight in a fast-paced retail setting. Strong people skills and experience with POS systems are essential.

Qualifications

• 2+ years of management experience, preferably in a retail environment.
• Excellent interpersonal and communication skills including written communication.
• Strong organizational skills with the ability to work in a fast-paced environment.

Responsibilities

• Helps with personnel management, including training, scheduling, and coaching associates.
• Schedules shifts and facilitates weekly or monthly meetings.
• Reviews daily timesheets and submits for payroll processing.
• Monitors and improves customer service delivery and satisfaction.
• Administers check-ins/outs and processes guest payments and refunds.
• Organizes reservation book based on guest requests and staff availability.
• Educates guests on wax passes and promotes package sales.
• Assists with store marketing and inventory oversight.
• Oversees center maintenance, cleanliness, safety, and organization.
• Co-Leads Strut sessions with Center Manager.
• Handles weekly bank deposits and cash reconciliation.

Skills

Interpersonal communication

Organizational skills

Written communication

Tools

POS systems

Scheduling software

Job description

EWC Growth is seeking an Assistant Manager to lead our front-of-house team and deliver exceptional guest experiences. You will partner with the Center Sales Director to drive KPIs, training, and retail sales through guest acquisition and retention.

The role includes scheduling, payroll, marketing support, and inventory oversight in a fast-paced retail setting. Strong people skills and experience with POS systems are essential.