Center Sales & Guest Experience Leader

EWC Growth LLC.; New York (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k Plan

Life Insurance

Paid parental leave

Employee discount

Complimentary waxing services

Job summary

EWC Growth LLC. seeks an Assistant Manager (ACSM) to lead the front of house team and drive guest satisfaction. You will partner with the Center Sales Director to boost KPI’s, guest acquisition, retention, and retail sales while developing staff and ensuring operational standards.

This is a full-time hourly role with benefits and a commission component tied to monthly sales targets. Strong POS and scheduling software experience is required.

Qualifications

• Demonstrated leadership experience in retail or service environments.
• Strong communication and interpersonal skills with customers and team.
• Ability to train, schedule, coach, and develop staff in a fast-paced setting.

Responsibilities

• Lead front of house team to deliver exceptional guest experiences.
• Partner with Center Sales Director to drive KPI’s, sales and retention.
• Manage scheduling, payroll, and time sheets; support inventory and processes.
• Oversee guest services, payments, marketing programs, and safety standards.

Skills

People management

Customer service

Communication

Fast-paced environment

Tools

POS systems

Scheduling software

Job description

EWC Growth LLC. seeks an Assistant Manager (ACSM) to lead the front of house team and drive guest satisfaction. You will partner with the Center Sales Director to boost KPI’s, guest acquisition, retention, and retail sales while developing staff and ensuring operational standards.

This is a full-time hourly role with benefits and a commission component tied to monthly sales targets. Strong POS and scheduling software experience is required.