Luxury Center Sales Director | Growth & Guest Experience

EWC Growth; Boston (MA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Base salary $65k-$75k

Annual commissions

Waxing services

Skincare discount

401(k) plan

Paid time off

Parental leave

Health, dental, vision insurance

Life and disability insurance

FSAs and commuter benefits

Career development

Job summary

EWC Growth in Boston seeks a Center Sales Director to lead daily operations, coach teams, manage budgets, and ensure outstanding guest experiences. As the top on-site leader, you’ll drive sales, monitor KPIs, and enforce policies.

This role requires 3+ years in sales leadership within retail, beauty, or spa, preferably in a luxury environment; strong communication skills and MS Office/POS proficiency; flexibility to work evenings and weekends.

Qualifications

• 3+ years in a sales leadership or management role in retail, beauty, or spa industries.
• Proven track record of achieving sales and operational targets.
• Experience in leading teams and developing talent.
• Strong financial acumen and budget-management skills.
• Excellent communication and conflict-resolution abilities.

Responsibilities

• Hire, train, and retain high-performing associates.
• Coach, give feedback, and evaluate performance.
• Drive retail sales, Wax Passes, and service bookings.
• Monitor KPIs and center revenue goals.
• Oversee schedules, labor budgets, and payroll.
• Ensure safe, clean, and compliant center operations.
• Support guest issue resolution and service excellence.

Skills

Team leadership

Sales leadership

Budget management

Communication

Conflict resolution

Guest service & sales

MS Office proficiency

POS systems proficiency

Tools

POS systems

MS Office

Job description

EWC Growth in Boston seeks a Center Sales Director to lead daily operations, coach teams, manage budgets, and ensure outstanding guest experiences. As the top on-site leader, you’ll drive sales, monitor KPIs, and enforce policies.

This role requires 3+ years in sales leadership within retail, beauty, or spa, preferably in a luxury environment; strong communication skills and MS Office/POS proficiency; flexibility to work evenings and weekends.