Center Sales & Guest Experience Lead

EWC Growth LLC.; Armonk (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Paid parental leave

50% off retail products

Complimentary waxing services

Job summary

EWC Growth LLC. is seeking an Assistant Manager (ACSM) in Armonk, NY to lead a front-of-house team and deliver an outstanding guest experience.

You will partner with the Center Sales Director to drive KPIs, coach staff, and manage daily operations while modeling energetic, guest-focused leadership. This full-time, hourly leadership role offers strong earning potential, comprehensive benefits, and room to grow within a dynamic, customer-focused environment.

Qualifications

• 2+ years of leadership or management experience in fast-paced customer-facing environments.

Responsibilities

• Train, coach, and motivate Guest Service Associates to deliver an exceptional guest experience.
• Onboard new team members and set them up for success from day one.
• Support scheduling, shift coverage, and day-to-day personnel management.
• Lead sessions and coaching conversations to drive performance.
• Review timesheets and support payroll processes.
• Ensure center operations run smoothly and guest satisfaction is high.

Skills

Leadership

Coaching

Sales mindset

Guest service

Tools

Zenoti

Job description

EWC Growth LLC. is seeking an Assistant Manager (ACSM) in Armonk, NY to lead a front-of-house team and deliver an outstanding guest experience.

You will partner with the Center Sales Director to drive KPIs, coach staff, and manage daily operations while modeling energetic, guest-focused leadership. This full-time, hourly leadership role offers strong earning potential, comprehensive benefits, and room to grow within a dynamic, customer-focused environment.