CHHA Scheduler: Impactful Care Coordination & PTO

Samaritan; Laurel (MT); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

403(b) employer match

Generous PTO

Competitive salary

Job summary

Samaritan in Laurel, MT is hiring a CHHA Scheduler (Full-Time) to coordinate and schedule Certified Home Health Aide visits, ensuring timely, compassionate personal care for patients. The role requires handling scheduling requests, admissions coordination, and EMR documentation.

Strong organizational and communication skills are essential; experience with scheduling systems and Microsoft Office is preferred. Competitive pay, PTO, and retirement benefits are offered.

Qualifications

• Two years scheduling experience preferred.
• Excellent customer service and interpersonal communication skills.
• Strong organizational, multitasking, and time-management abilities.
• Proficiency in Microsoft Office, particularly Excel, and database applications.
• Ability to learn electronic scheduling systems.
• Knowledge of medical terminology is helpful.

Responsibilities

• Coordinate and schedule CHHA visits to ensure timely personal care.
• Receive and process requests for HHA services and frequency changes.
• Review daily admissions and coordinate aide assignments for new patients.
• Communicate patient information and functional status to CHHAs for appropriate care.
• Document CHHA assignments and scheduling updates in the EMR.
• Notify hospice teams of assignments and scheduling changes.
• Coordinate CHHA assignments and communicate staffing vacancies.
• Monitor CHHA availability and communicate with patients and families.
• Run daily DME reports and coordinate equipment exchanges on request.
• Utilize Netsmart and Mobile Caregiver+ to schedule efficiently.
• Maintain open communication with families, facility staff, CHHAs, and hospice team.
• Respond to service requests and complaints with courtesy and empathy.
• Attend mandatory in-services and perform other duties assigned.

Skills

Scheduling

Customer service

Organizational skills

Microsoft Excel

EMR systems

Communication

Education

High School Diploma

Tools

Microsoft Office

Excel

Database applications

Job description

Samaritan in Laurel, MT is hiring a CHHA Scheduler (Full-Time) to coordinate and schedule Certified Home Health Aide visits, ensuring timely, compassionate personal care for patients. The role requires handling scheduling requests, admissions coordination, and EMR documentation.

Strong organizational and communication skills are essential; experience with scheduling systems and Microsoft Office is preferred. Competitive pay, PTO, and retirement benefits are offered.