CHHA Scheduler - Care Coordination & Generous PTO

Samaritan; Mount Laurel Township (NJ); Vor Ort; USD 25.000 - 37.000; Vollzeit

Benefits dieser Stelle

Public Service Student Loan Forgivness

403(b) and employer match

Generous PTO

Zusammenfassung

Samaritan is seeking a CHHA Scheduler for a full-time role in Mount Laurel, New Jersey. You will coordinate and schedule Certified Home Health Aide visits, process service requests, and ensure timely patient care.

You will also document in the EMR and communicate changes to hospice teams and staff. The role emphasizes compassionate service, teamwork with nursing and admissions, and utilization of Netsmart and Mobile Caregiver+ scheduling tools.

Qualifikationen

• Two years of scheduling experience preferred.
• Excellent customer service and interpersonal communication skills.
• Strong organizational, multitasking, and time-management abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Knowledge of medical terminology is helpful.
• A cheerful outlook and the ability to communicate with courtesy, compassion, and empathy.
• Ability to work collaboratively with patients, families, healthcare professionals, and facility staff.

Aufgaben

• Coordinate and schedule CHHA visits to ensure timely, appropriate personal care services.
• Receive and process requests for HHA services and frequency changes from nursing staff and admissions.
• Review daily admissions and coordinate aide assignments for new patients.
• Communicate patient information and functional status to assigned CHHAs for prepared care.
• Document CHHA assignments and scheduling updates in the EMR accurately.
• Notify hospice teams about assignments and scheduling changes, including PTO and callouts.
• Coordinate CHHA assignments and communicate staffing vacancies to facility staff.
• Monitor CHHA availability and communicate with patients and families awaiting services.
• Run daily DME reports and coordinate equipment exchanges for new admissions on request.
• Use Netsmart and Mobile Caregiver+ to maintain efficient scheduling.
• Maintain open communication with patients’ families, facility staff, CHHAs, and hospice team members.
• Respond to service requests and complaints with courtesy, compassion, and empathy.
• Attend mandatory in-services and perform other duties as assigned.

Kenntnisse

Scheduling experience

Customer service

Organizational skills

Time management

Microsoft Excel

EMR systems

Netsmart

Mobile Caregiver+

Medical terminology

Ausbildung

High School Diploma or equivalent

Tools

EMR

Netsmart

Mobile Caregiver+

Jobbeschreibung

Samaritan is seeking a CHHA Scheduler for a full-time role in Mount Laurel, New Jersey. You will coordinate and schedule Certified Home Health Aide visits, process service requests, and ensure timely patient care.

You will also document in the EMR and communicate changes to hospice teams and staff. The role emphasizes compassionate service, teamwork with nursing and admissions, and utilization of Netsmart and Mobile Caregiver+ scheduling tools.