CHEVY AUTOMOTIVE SALES TEAM

Marhofer Chevrolet; Stow (OH); On-site; USD 35,000 - 65,000; Full time

Job summary

Marhofer Chevrolet in Stow, OH is seeking a motivated sales professional to help customers through a transparent, no-haggle, one-price buying process while delivering an exceptional car-buying experience. You will demonstrate vehicles, conduct test drives, and explain features and financing options to customers.

In this role you will maintain CRM records, follow up on leads, deliver vehicles, and work evenings/weekends as needed to meet dealership sales objectives, all while focusing on customer

Qualifications

• High school diploma or GED required.
• Associate degree or coursework in business, marketing, communications, or related field preferred.
• Experience with CRM systems and digital retailing tools is a plus.
• Strong communication, relationship-building and closing skills required.

Responsibilities

• Guide customers through a transparent one-price buying process.
• Demonstrate vehicles and conduct test drives.
• Explain vehicle features and financing options.
• Maintain CRM records and follow up on leads.
• Deliver vehicles and provide a world-class customer experience.

Skills

Excellent communication

Customer relationship building

CRM proficiency

Negotiation skills

Interpersonal skills

Education

High school diploma or GED

Associate degree or coursework in business/marketing/communications

Tools

CRM software

Digital retailing tools

Job description

Job Purpose:- Build customer relationships and assist guests in selecting and purchasing vehicles through a transparent, no-haggle sales process while delivering an exceptional experience and achieving dealership sales objectives.Key Responsibilities:- Guide customers through a transparent one-price buying process.- Demonstrate vehicles and conduct test drives.- Explain vehicle features and financing options.- Maintain CRM records and follow up on leads.- Deliver vehicles and provide a world-class customer experience.Required Education:- High school diploma or GED required.- Must possess a valid driver's license with an acceptable driving record and meet all state and dealership requirements for vehicle operation and sales activities.Preferred Education:- Associate degree or coursework in business, marketing, communications, or a related field preferred.- Ongoing sales, customer service, or automotive industry training is a plus.Required Experience:- Previous customer service, retail sales, hospitality, or relationship-building experience required.- Demonstrated ability to communicate effectively, build trust, and achieve performance goals in a customer-focused environment.Preferred Experience:- Automotive sales, one-price retail sales, CRM utilization, lead management, or commissioned sales experience preferred.- Experience delivering exceptional customer experiences and handling digital leads is highly desirable.Required Skills and Abilities:- Excellent communication, listening, and interpersonal skills.- Ability to build rapport, present products effectively, use technology and CRM systems.- Manage multiple priorities and work evenings, weekends, and holidays as needed.Preferred Skills and Abilities:- Knowledge of automotive products, digital retailing tools, financing processes, and CRM platforms.- Strong negotiation alternatives, social media proficiency, self-motivation, prospecting ability, and a commitment to continuous improvement preferred.