Chemicals Inside Sales Specialist

Valtris Specialty Chemicals; Midland (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Valtris Specialty Chemicals is seeking an Inside Sales Representative to drive inbound sales opportunities and coordinate sample requests across North America. You will partner with Technical Service, Customer Service, Marketing, and Logistics to ensure timely responses and accurate follow-up.

The role emphasizes strong communication, organizational skills, and CRM proficiency within a fast-paced chemical environment.

Qualifications

• Education: Bachelor's degree preferred in Business, Marketing, Chemistry, Chemical Engineering, or related field.
• Experience: 2-5 years in inside sales, customer service, or sales support for industrial/B2B customers.
• Knowledge & Skills: strong communication, organizational skills, attention to detail, and CRM proficiency.

Responsibilities

• Respond promptly to sales inquiries via company website, campaigns, trade shows, and other channels.
• Qualify inbound leads and identify customer requirements, applications, volumes, and timing.
• Route opportunities to the appropriate Business/ Territory/ Account Manager.
• Maintain lead tracking and CRM activity.
• Generate reports on lead activity, conversion rates, and follow-up status.
• Support customer retention through proactive outreach and relationship management.
• Coordinate customer sample requests from inquiry through delivery, ensuring timely fulfillment.
• Collaborate with Technical Service, R&D, Regulatory, Logistics, and Customer Service teams.
• Provide product information, documentation, and marketing materials to customers.
• Support pricing documentation and customer correspondence.
• Schedule meetings and follow-ups for sales personnel.
• Maintain accurate customer records and opportunity pipelines.
• Prepare reports and dashboards for management review.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Multitasking

Customer-focused

2-5 years inside sales experience

Problem solving

Education

Bachelor's degree

Equivalent combination of education and experience

Tools

Salesforce

Dynamics

HubSpot

CRM software

Job description

Valtris Specialty Chemicals is seeking an Inside Sales Representative to drive inbound sales opportunities and coordinate sample requests across North America. You will partner with Technical Service, Customer Service, Marketing, and Logistics to ensure timely responses and accurate follow-up.

The role emphasizes strong communication, organizational skills, and CRM proficiency within a fast-paced chemical environment.