Inside Sales Representative (Small Molecule and Synthetic Therapeutics)

Biotage; Charlotte (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

Biotage, a global life science company, is seeking an inside sales representative in Charlotte, NC. This hybrid role requires minimum 3 days on-site and focuses on promoting SMST consumables to SAM customers, coordinating with field teams, and generating leads.

You will manage Salesforce-based pipelines, qualify leads, and support pricing strategies while building strong customer relationships to expand Biotage's market presence in the defined territory.

Qualifications

• A bachelor's degree in a science field is preferred.
• Experience or training in sales is beneficial.
• Familiarity with SMST products is a plus.

Responsibilities

• Meet quarterly revenue targets for defined geography and product lines.
• Proactively contact current and new customers to promote consumables.
• Utilize Salesforce.com for account and opportunity management.
• Support field team with SFDC entries, reporting, and maintenance.
• Manage inside sales leads queue and follow-up for assigned regions.
• Collaborate on pricing, strategy, and discrepancies with SAM manager and partners.
• Maintain up-to-date account data and document lead results in Salesforce.
• Assist with product quotations, demos, literature requests, and samples.

Skills

Inside sales

Lead generation

Salesforce

Education

Bachelor's degree in Chemistry/Biology/Biochemistry or related science

Tools

Salesforce

Job description

From drug discovery and development to analytical testing, Biotage supports the work that drives progress in life science and improves human health. With expertise in separation and purification technologies and versatile, intelligent workflow solutions, we help optimize processes for more than 5,000 customers worldwide.

Our mission is clear: to empower scientists to simplify and accelerate discovery and development.

This role is hybrid (minimum 3 days a week onsite required) in Charlotte, NC.

The inside sales representative role is responsible for professionally representing and promoting Biotage products and services to a defined customer base. The products are consumables for small molecule and synthetic therapeutics (SMST) at strategic account customers (SAM) within a defined territory. This role may partner with account managers, sales & marketing management, and field service to create a proactive account team that develops, expands, or maximizes sales of the Biotage businesses and markets. This role will also complete extensive prospecting, lead generation, and lead follow up.

Tasks and Responsibilities:

• Achieve defined monthly, quarterly, and annual targets for revenue in a defined geography and specific product volumes.
• Proactively contact current and new customers related to SMST products to promote, sell and/or increase consumable revenue.
• Fully utilizes the "SalesForce.com" account and opportunity management platform ensuring all activities (planned and executed) are captured within this system.
• Support field team members with SFDC opportunity entry, reporting and maintenance
• Manage and own inside sales lead queues and lead follow up for assigned regions
• Work with the SAM manager, customer service manager and channel partners on pricing, strategy, and discrepancies.
• Maintains up-to-date account data related to account status, user/contact, and system/consumable purchasing history for all accounts and prospective accounts in assigned territory.
• Timely follow up and qualification of leads and document results in SalesForce
• Engage with Biotage peers from sales and other functions to leverage skills and knowledge, understand and exploit new and existing business, follow up on opportunities identified, and inform of
• Supports customers with demo's (virtual or live), literature and sample requests as well as product quotations. Responsible for instrumentation demo's, quotes and other administrative support.
• Develop and maintain clear understanding of the operation, use and competitive advantage of product within areas of responsibility.
• Develop a strong working knowledge on SMST products (Sfar columns, microwave vials, workup products, Peptiren, Peptipec, etc).

Skill Requirements/Education/Experience Required:

• Bachelor's degree in Chemistry, Biology, Biochemistry or related science degree preferred
• 1+ years of experience and/or training in a field or inside sales position is preferred but not required
• 1+ years of experience with either organic or peptide synthesis is preferred by not required.