Cheerful Front Desk Coordinator & Customer Experience

Talentify; Collinsville (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify in Collinsville, IL is seeking a friendly receptionist/administrative assistant to be the daily voice of the company. You will cheerfully handle the main phone line, transfer calls, and support office operations.

The role requires basic data entry, strong customer service, and reliable on-site presence. Prior experience with multi-line phones and office software is helpful. High school diploma or GED preferred.

Qualifications

• Knowledge of customer service principles and practices.
• Proficient in PC and software usage.
• Strong verbal communication skills.
• Ability to read, write and speak English.

Responsibilities

• Is the “voice” of the company and represents the company by cheerfully answering the main phone line and promptly transferring all calls to the appropriate person/queue.
• Process outgoing mail and packages.
• Maintain office inventory and order office supplies weekly.
• Performs a variety of administrative tasks for the company as needed.
• Provides customers with a remarkable experience.
• Regular, reliable on-site attendance.

Skills

Customer service

Phone system

Verbal communication

English proficiency

Data entry

Office software

Multitasking

Education

High school diploma or GED

Tools

Phone system

Job description

Talentify in Collinsville, IL is seeking a friendly receptionist/administrative assistant to be the daily voice of the company. You will cheerfully handle the main phone line, transfer calls, and support office operations.

The role requires basic data entry, strong customer service, and reliable on-site presence. Prior experience with multi-line phones and office software is helpful. High school diploma or GED preferred.