Checkout & Operations Team Leader

Meijer Great Lakes; Hilliard (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Great Lakes is seeking a team-focused leader to join our Rewards program. You will help deliver an exceptional shopping experience by guiding daily operations, mentoring peers, and ensuring excellent customer service at the register and throughout the department.

You will collaborate with leadership on scheduling, training, and performance goals to drive store profitability and customer satisfaction, while upholding food safety standards and brand expectations across the team.

Qualifications

• Passion for delivering exceptional customer service.
• Excellent verbal and written communication skills.
• Proven ability to engage customers and peers.
• Retail or customer service experience preferred.
• Creative thinking and ability to influence others.
• Ability to build rapport and foster repeat business.
• Comfort with lifting, bending, and standing for long periods.

Responsibilities

• Engage peers to provide the best possible shopping experience including checkout excellence.
• Communicate with team members and assign daily tasks.
• Mentor and coach other team members to exceed customer service and sales goals.
• Support training new team members and cross-training of talent.
• Assist leadership with department scheduling to boost engagement and store profitability.
• Ensure product freshness by monitoring rotation and dating policies.
• Guide team on food safety standards and safe operations.
• Oversee ordering, receiving, stocking, pricing, and displays as applicable.
• Foster Meijer culture, diversity, equity, and inclusion.
• Operate a register and basic cash handling when needed.
• May act in Lead capacity in other departments as required.
• Perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Team collaboration

Problem solving

In-store familiarity

Leadership potential

Retail experience

Education

High school diploma or equivalent

Job description

Meijer Great Lakes is seeking a team-focused leader to join our Rewards program. You will help deliver an exceptional shopping experience by guiding daily operations, mentoring peers, and ensuring excellent customer service at the register and throughout the department.

You will collaborate with leadership on scheduling, training, and performance goals to drive store profitability and customer satisfaction, while upholding food safety standards and brand expectations across the team.