Grocery Lead: Team Coach & Customer Experience

Meijer Great Lakes; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Great Lakes is seeking a dedicated team member to enhance the shopping experience and train others. You will handle daily tasks, support scheduling, and ensure product freshness while upholding Meijer standards and safety policies.

Expect opportunities to mentor peers, contribute to department goals, and participate in inventory and training programs. This full-time role emphasizes customer focus and teamwork within a dynamic store environment.

Qualifications

• Passion for customer service with total engagement and approachability.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking and problem solving.
• Ability to influence others and build rapport.
• Ability to lift, carry, push, pull, bend and twist while handling product.
• Experience executing plans and prioritizing tasks.

Responsibilities

• Engage peers to provide the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to exceed service and sales goals.
• Support training new team members and cross-training high potential talent.
• Assist in department scheduling to boost engagement and store profitability.
• Monitor product freshness and rotate stock per policies.
• Guide the team on safety and compliance to standards.
• Lead ordering, receiving, stocking, pricing, and presentation where applicable.
• Foster Meijer culture and diversity, equity, and inclusion.
• Operate registers and cash handling as needed; operate powered equipment as applicable.
• Participate in period end inventories to meet goals.
• May serve as Lead in other departments as needed.

Skills

Customer service

Communication

Leadership

Retail experience

Team mentoring

Scheduling

Cash handling

POS system

Tools

POS system

Cash handling

Job description

Meijer Great Lakes is seeking a dedicated team member to enhance the shopping experience and train others. You will handle daily tasks, support scheduling, and ensure product freshness while upholding Meijer standards and safety policies.

Expect opportunities to mentor peers, contribute to department goals, and participate in inventory and training programs. This full-time role emphasizes customer focus and teamwork within a dynamic store environment.