CHB Operations Associate-6

Damco Spain SL; Hapeville (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Job summary

Maersk in the United States seeks a CHB Operations Associate to coordinate and execute shipments, supporting client accounts from start to finish as they learn import programs.

You will open entry files, process customs entries, coordinate clearance with forwarders and carriers, and handle billing and shipment tracking.

Requirements: 2+ years in CHB, knowledge of tariff structures, strong communication, and ability to multi-task in a fast-paced environment.

Qualifications

• Minimum 2 years in CHB or related field.
• 6–12 months experience in the industry.
• Knowledge of Section 232 IEEPA tariff structure.
• Bachelor’s degree preferred or equivalent work experience.

Responsibilities

• Own all CHB operations services for the customers assigned to them, including but not limited to.
• Providing customer service to assigned customers and assisting customers with questions and requests for information.
• Processing customs entries and PGA for clearance of goods, ensuring full compliance of all customs and PGA regulations.
• Open entry files, and subsequently processes entries according to outlined KPI.
• Coordinate clearance of shipments with forwarders, steamship lines, airlines, to ensure shipments are released timely.
• Completes customer billing and/or other required reports.
• Completes tracking and tracing for inbound shipments.
• Coordinate operations for shipments from airline, ocean piers and CFS to customer/consignee destination.
• Required to ensure that required documentation / entry package is uploaded into operating system.
• Maintain customer SOPs and make updates as needed.

Skills

Verbal and written communication

Organization and attention to detail

Multi-tasking in fast-paced env

Problem solving and closure

Teamwork and collaboration

Education

Bachelor’s degree preferred or equivalent

Job description

The CHB Operations Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.

Key responsibilities

Own all CHB operations services for the customers assigned to them, including but not limited to:

Providing customer service to assigned customers and assisting customers with questions and requests for information.

Processing customs entries and PGA for clearance of goods, ensuring full compliance of all customs and PGA regulations.

Open entry files, and subsequently processes entries according to outlined KPI.

Coordinate clearance of shipments with forwarders, steamship lines, airlines, to ensure shipments are released timely.

Completes customer billing and/or other required reports.

Completes tracking and tracing for inbound shipments.

Coordinate operations for shipments from airline, ocean piers and CFS to customer/consignee destination.

Required to ensure that required documentation / entry package is uploaded into operating system.

Maintain customer SOPs and make updates as needed.

Required Qualifications

Minimum 2 years of CHB.

6-12 months of experience in the industry.

Knowledge of Section 232 IEEPA tariff structure.

Excellent verbal and written communication skills with the ability to communicate confidently.

Persistently drives issues to closure.

Well organized, detail oriented – especially when working under pressure.

Works together with others in the business unit to achieve results, fosters teamwork.

Ability to multi-task in a face paced environment.

Bachelor’s degree preferred but not required, or equivalent work experience.

Customs House Brokerage License preferred but not required.

Benefits

Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

* The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Authorized to work in the U.S.

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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