CHB Operations Associate-6

Maersk; East Point (GA); On-site; USD 56,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Job summary

Maersk is seeking an CHB Operations Associate to coordinate shipments and ensure service levels daily. You will support client accounts from start to finish, expediting shipments and becoming familiar with their import programs while coordinating file processing with team members.

Responsibilities include processing customs entries, coordinating with forwarders, and handling billing, tracking, and documentation. A university degree is preferred, and a CHB license is a plus.

Qualifications

• Minimum 2 years of CHB experience
• 6–12 months of experience in the industry
• Knowledge of Section 232 IEEPA tariff structure
• Excellent verbal and written communication skills
• Well organized and detail oriented under pressure
• Able to multi-task and work with cross-functional teams
• Bachelor’s degree preferred or equivalent work experience
• Customs House Brokerage License preferred but not required

Responsibilities

• Coordinate and execute shipments to meet service levels daily
• Provide customer service and assist with questions and information
• Process Customs entries and PGA for clearance of goods
• Coordinate clearance with forwarders, steamship lines, and airlines
• Complete customer billing and required reports
• Track and trace inbound shipments
• Coordinate operations for shipments from airlines/ocean piers to destination
• Ensure documentation/entry packages are uploaded into the operating system
• Maintain and update customer SOPs

Skills

Verbal communication

Written communication

Organizational skills

Detail oriented

Multitasking

Teamwork

Problem solving

Education

Bachelor’s degree preferred

Customs House Brokerage License preferred

Job description

The CHB Operations Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.

Key responsibilities:

• Providing customer service to assigned customers and assisting customers with questions and requests for information.
• Processing Customs entries and PGA for clearance of goods, ensuring full compliance of all Customs and PGA regulations.
• Opens entry files, and subsequently processes entries according to outlined KPI
  • Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
• Completes customer billing and/or other required reports.
• Completes tracking and tracing for inbound shipments.
• Coordination of Operations for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
• Required to ensure that required documentation / entry package is uploaded into operating system
• Maintain customer SOPs and make updates as needed

Required Qualifications

• Minimum 2 years of CHB
• 6 -12 months of experience in the industry
• Knowledge of Section 232 IEEPA tariff structure
• Excellent verbal and written communication skills with the ability to communicate confidently
• Persistently drives issues to closure
• Well organized, detail oriented – especially when working under pressure
• Works together with others in the business unit to achieve results, fosters teamwork
• Ability to multi-task in a face paced environment
• Bachelor’s degree preferred but not required, or equivalent work experience
• Customs House Brokerage License preferred but not required

Salary: $56,000 - $60,000*

Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

* The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

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